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ADS TECH - FZCO
Company Address: DSO-THUB-G-D-FLEX-G043, Dubai Silicon Oasis, Dubai, Dubai, United Arab Emirates, 214403
DREAM CONTEST TERMS & CONDITIONS
(WITH THE GENERAL TERMS & CONDITIONS BELOW)
Dream Contest Special Terms and Conditions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Organizer | MBC FZ-LLC (hereinafter referred to as the Organizer or MBC )
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Contest | Dream Contest (hereinafter referred to as the Dream ) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Date of the opening and closing of the Dream 2026 Season | Participation for Dream opens from 01/01/2026 until 22:59:59 on 24/12/2026 UTC TIME("Closing Date"). Any entry into Dream after the Closing Date (for any reason) will be void. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Dream description | Dream is an interactive competition that fulfills the aspirations of many lucky participants and is announced on the Organizer's channels. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Participation qualifications and limitations of participants | Dream is available to participants worldwide (wherever the service is offered) who who, at the time of registration, participation, purchase, entry into any draw and prize collection, are at least eighteen (18) years old and have reached the legal age / age of majority required under the laws of their country of residence, nationality and the laws of the United Arab Emirates, whichever is higher. Minors are not permitted to register, participate, subscribe, purchase coins, gems, bundles, passes or any other digital items, answer questions, collect chances, enter any draw, win any prize or collect any prize in connection with the Dream. The Organizer may implement age verification, age-gating, identity checks and any other verification measures it considers necessary, and may reject, suspend or disqualify any registration, participation, purchase, chance, entry or prize where the Organizer cannot verify that the Participant satisfies the applicable age and eligibility requirements. During the Dream 2026 season period, employees of the Organizer or any of its group entities or subsidiaries or their relatives up to the fourth degree and their spouses or the spouses of any of their relatives up to the fourth degree also, are not entitled to participate or subscribe for the Dream.
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Dream a 100,000 | means the draw(s) with a nominal prize category of 100,000 (as announced). | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Dream a 250,000 | means the draw(s) with a nominal prize category of 250,000, as announced by the Organizer. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Dream a 500,000 | means the draw(s) with a nominal prize category of 500,000, as announced by the Organizer. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Dream a Million | means the million-category draw (as announced). | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Prize Category | means each separate prize category, draw category, draw type, tier, theme, pass, campaign or other category of draw announced by the Organizer from time to time, including Dream a 100,000, Dream a 250,000, Dream a 500,000, Dream a Million, Tier Draws and App-Based Draws. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tier Draws | means any draw or prize category made available by the Organizer to Participants based on their tier, level, progression, status, activity, number of correct answers, chances, experience points or other criteria announced by the Organizer from time to time. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
App-Based Draws | means any draw, pass-based draw, Season Pass draw, themed draw, app-only draw, challenge, campaign, reward draw or other prize opportunity made available through the MBC DREAM App, including any draws linked to different passes, themes, levels, campaigns, digital items, coins, gems, rewards or in-app participation mechanics. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Registration and participation methods | 1. Participation by subscribing to the Dream Subscription Service: 1.1 The participant should send a text message containing the word Join to the operator short code corresponding to their country if the subscription service is available in the country referred to. Upon subscribing, participants receive a welcome message detailing the service. Subsequently, a daily content message is sent to participants, which includes chances for draws and a unique link to access mydream.mbc.net ( Dream Web App Page ). Each participant will receive an individualized URL for entry, referenced as mydream.mbc.net but personalized for each participant. 1.2 The participants may also increase their chances of draws by correctly answering the questions on the Dream Web App Page. 1.3 The first day of subscription may be free, depending on the operator's rules. If free, charges start from the second day. If the daily cost is not deducted according to the interactive numbers and cost table attached (e.g., due to insufficient balance), the content message will not be sent to the participant. 1.4 Participants need to answer one question correctly to activate their chances in the draws, whether on the Dream App, the Dream Web App Page or through the SMS service they will be invited to. 1.5 Subscription service participants automatically enter all Dream a 100,000 draws, provided they answer at least one question correctly in this Dream to prove their eligibility and maintain an active subscription (daily cost deduction) meaning their daily subscription service is successfully renewed at least one time during the Dream a 100,000 draw participation period. To qualify for the Dream a $500,000 draw, participants must collect at least 100 chances in the Dream 2026 Season, answer at least one question correctly, and maintain an active subscription for at least one day during the Dream a $500,000 draw participation period, To qualify for the Dream a Million draw, participants must collect at least 200 chances in the Dream 2026 Season, answer at least one question correctly, and maintain an active subscription for at least one day during the Dream a Million draw participation period> 1.6 N.B.: The free period (the first day of subscription service when the Participant in the Dream subscription service requests to subscribe for the first time) is granted only once to each participating phone number, even if the subscription is cancelled and reactivated again. In this case, the Participant in the Dream subscription service may not receive another free period. 2. Participation via SMS Text Messages: 2.1 Participants send a text message containing the word Dream or Reve to the number corresponding to their operator and their country. Upon sending the SMS, participants receive a welcome message detailing the service. By correctly answering a question, the participant is considered eligible to the Dream a 100,000 draw corresponding to the month they participated in. To qualify for the Dream a Million draw, participants must collect at least 200 chances during the Dream 2026 Season. Participants can increase their chances in the draw by correctly answering the questions sent in the text messages. 2.2 SMS participants enjoy answering useful and interesting questions that give them increased chances in the draws, but they must send at least one message during the draw period mentioned in the table below (between draws) to activate their chances in the draw. 3. Participation through the MBC DREAM App: 3.1 Users can also participate through the mobile Dream application ( MBC DREAM App ), which is available for download in the Apple and Android stores. The participant can view the privacy policy at the following link https://www.mbc.net/privacy-policy. A. In App purchase: After downloading the MBC DREAM App, the participant should register by entering his mobile phone number and confirming his identity by entering the confirmation code that will be sent through a text message to the entered mobile phone number, and the participant will receive coins and gems in the MBC DREAM App, to participate in the MBC Dream App. The participant can also increase their chances in the draws by answering correctly the questions in the MBC Dream App or attached to the text messages. B. The Dream Online Store for participants from Saudi Arabia and Egypt only: - Participants can also subscribe via the Dream Online Store by purchasing coins and gems through the available bundles. To complete the purchase process, the participant must enter the phone number they wish to participate with in the DREAM Online Store, choose the bundle they want to purchase, and complete the payment using any of the available payment methods in their country. The terms and conditions of the payment processor shall apply to the purchase process. Once the bundles are purchased, the equivalent value of coins and gems will be added to the account linked to the participant s phone number in the MBC Dream App, which is available for download on the Apple and Android stores. - After downloading the MBC Dream App, the new participants must register by entering the mobile phone number used in the purchase process and then confirm the details by entering the verification code sent via text message or WhatsApp to the phone number provided. The participant will receive digital currencies in the MBC Dream App, allowing them to participate through the MBC Dream App. Additionally, the participant can increase their chances of winning by answering questions correctly within the MBC Dream App or attached to the text messages. - The participant is fully responsible for entering their correct mobile phone number to complete the purchase process, and the Organizer bears no responsibility for failed purchase attempts for any reason, including but not limited to, entering an incorrect phone number, insufficient balance in the user s payment method, or failure of the purchase attempt due to issues with the payment methods. - Any coins, gems, chances, entries, purchases or other benefits shall be credited to the account and/or mobile number recorded in the Organizer s systems. If a participant enters an incorrect mobile number or links a purchase to the wrong account, the Organizer shall have no obligation to transfer, refund, re-credit or reallocate the relevant coins, gems, chances, entries, purchases or other benefits, except where the Organizer decides otherwise at its sole discretion. - The participant is responsible for maintaining the security and confidentiality of their device, mobile number, verification code, account access, app login credentials and any other information used to access the MBC DREAM App or participate in the Dream. The participant must not share any verification code, one-time password, account access or device access with any other person. The Organizer shall not be responsible for any participation, purchase, use of coins or gems, redemption, loss of chances, loss of access, account activity or other activity carried out through the participant s mobile number, device or account, whether authorised or unauthorised, unless caused by the Organizer s proven wilful misconduct. - When participating in the Dream through the MBC DREAM App, the participant may receive questions, content, prompts, notifications, messages, links or other instructions through the MBC DREAM App, SMS, WhatsApp, the Dream Web App Page, or any other communication channel made available by the Organizer from time to time. The method by which the participant must answer a question, activate participation, redeem coins or gems, obtain chances, or participate in any draw shall be as stated in the relevant prompt, message, app screen, campaign communication or these Terms and Conditions. - When participating in the Dream via the MBC Dream App, the participant will receive a number of free coins that enables them to participate in the trivia game only. Each question costs a number of coins, and for each correct answer, the participant gets an amount of experience points that enables him only to participate in the trivia game and does not count as participation in the draws or toward winning prizes. The participant can also add coins and gems to their balance by making a purchase or by watching video ads in case these ads are available in the MBC Dream App. - To participate in the DREAM a 100,000s via the MBC Dream App, the participant has to use GEMS to answer the questions. - GEMS are virtual coins available to all Participants, and can be obtained by: Purchasing coin packages watching video ads, in case these ads are available in the MBC DREAM App. - Each question costs a number of GEMS ranging from 1 to 1000, and when the question is correctly answered, the Participant gets the declared number of chances for each question. - Coins, gems, experience points, chances, levels, rewards and any other virtual items made available in the MBC DREAM App are made available solely for use within the MBC DREAM App and/or the Dream campaign, subject to these Terms and Conditions. They have no cash value, are not legal tender, do not constitute stored value, e-money, a deposit, credit, financial product or property right, and may not be sold, transferred, exchanged, assigned, redeemed for cash or used outside the MBC DREAM App except as expressly permitted by the Organizer. - The purchase, receipt or use of coins, gems, experience points, chances or any other virtual items does not guarantee winning any prize. The Organizer may, where reasonably necessary for technical, operational, security, regulatory or campaign-related reasons, correct, adjust, suspend, cancel, reverse or remove any coins, gems, chances, levels, rewards or virtual items that have been incorrectly credited, fraudulently obtained, technically generated in error, duplicated, misused or otherwise credited in breach of these Terms and Conditions. - Participation through the MBC DREAM App is subject to the proper functioning of the MBC DREAM App, the participant s device, operating system, internet connection, mobile network, app store, payment processor and any relevant third-party systems. The Organizer does not guarantee that the MBC DREAM App will be available, uninterrupted, error-free, secure, compatible with all devices or operating systems, or free from delays, bugs, crashes, maintenance periods, connectivity issues, failed uploads, failed submissions, failed redemptions, failed purchases, delayed crediting of coins, gems, chances or other technical issues. - To the maximum extent permitted by applicable law, the Organizer shall not be responsible or liable for any failed, delayed, incomplete, corrupted, misdirected, lost, rejected or unrecorded participation, answer, purchase, redemption, activation, chance, coin, gem, entry or other transaction through the MBC DREAM App, whether caused by the participant, the participant s device, internet connection, mobile network, app store, payment processor, third-party service provider, system maintenance, technical malfunction, human error or any other reason beyond the Organizer s reasonable control. - For participation through the MBC DREAM App, an entry, answer, purchase, activation, chance, coin, gem, reward, level or other app-based action shall only be valid where it has been successfully received, processed and recorded in the Organizer s official systems. Screenshots, device records, app displays, payment confirmations, app store confirmations or other participant-side records shall not, by themselves, constitute conclusive proof of a valid entry, chance, purchase, answer, coin, gem, reward or participation. In the event of any discrepancy between the records shown on a participant s device and the Organizer s official system records, the Organizer s official system records shall prevail. - All purchases made through the MBC DREAM App, the Dream Online Store, app stores, payment processors, telecom operators or other approved payment channels are subject to the applicable payment terms, refund rules and policies of the relevant app store, payment processor, telecom operator or service provider, in addition to these Terms and Conditions. - Unless required by applicable law or expressly approved by the Organizer at its sole discretion, purchases of coins, gems, bundles, passes or other digital items are final and non-refundable once completed or once the relevant digital item has been credited, used, consumed or made available in the participant s account. - If a payment is reversed, refunded, cancelled, declined, subject to chargeback or otherwise not received by the Organizer or its appointed payment provider, the Organizer may cancel or reverse the related coins, gems, chances, entries, rewards, prizes or other benefits, and may suspend, restrict or terminate the relevant account or participation. - A participant can enter through more than one participation method in order to benefit from the different advantages of each method (for example: a subscription service Participant enjoys automatic participation in the draws and can participate via SMS, or through the MBC Dream App to increase his chances of winning the draws). - Previous participants from the years (2025-2024- 2023-2022-2021-2020-2019-2018-2017-2016) who provided at least one correct answer in previous years are entitled to receive additional chances or exclusive prizes from the Organizer as a token of appreciation for their loyalty and participation again. - Awards of chances that the participant receives do not count toward the 100 chances required to qualify for the $500,000 Dream Draw. To qualify for the $500,000 Dream Draw, each participant must collect at least 100 chances in the 2026 season.
- Awards of chances that the participant receives do not count toward the 200 chances required to qualify for the Million Dream Draw. To qualify for the Million Dream Draw, each participant must collect at least 200 chances in the 2026 season. - The participants in Paragraphs 1, 2, 3 and 4 are referred to hereinafter as the Participants 4. Participation in the Auxiliary Contests: 4.1 Auxiliary Contests are additional contests organized at the Organizer's discretion. 4.2 The Organizer can adopt the participation as a basis for qualifying the participants in any auxiliary contests via SMS and / or the Dream subscription service and/or the MBC Dream App; that may cover a specific country or region, and/or pertain to a specific occasion or a certain category of participants (for instance, interactive contests, game-related contests, additional contests and prizes for participants based on their level determined by the number of correct answers provided by the participant; or any other conditions determined by the Organizer during a period stated by the Organizer; as well as competitions, audio or visual materials and/or audio-visual materials according to what the Organizer deems appropriate). Each person who has the status of a "Participant" is deemed to have agreed to be included in any of the above-mentioned contests, and agrees also to receive all and any advertising and/or promotional materials related to that, until he submits a withdrawal request in accordance with the terms and conditions mentioned here. Subject to any specific terms announced by the Organizer for a particular auxiliary contest, one Participant can win a maximum of three times the prizes of the auxiliary contests. This maximum shall not apply to Tier Draws or App-Based Draws unless the Organizer expressly announces that such maximum applies to the relevant Tier Draw or App-Based Draw. 4.3 The Organizer does not assume any responsibility for lost or delayed subscriptions or participations, or that are not received for any reason, and therefore the Participant understands and agrees that there may be a technical delay in receiving and sending messages for technical reasons related to the service provider (as appointed by operator, from time to time, at their own discretion) and therefore in the event that the sending or arrival of any message was delayed for those reasons, and as a result, the Participant s answer was considered incorrect because the interactive system recognized it as an answer to another question due to any of the technical reason mentioned before, and this lead to the participation of the user not to be registered, or it was considered an incorrect answer or rejected for these reasons, the Organizer should not bear any responsibility in this respect, and the participant is not entitled to claim any kind of compensation, the value of the draw prize, or the monetary consideration for the value of his participation in the contest in any way of registration, and therefore the Organizer will not be held liable for lost or late subscriptions, or which are not received for any reason, especially those mentioned above. 4.4 The participant agrees that failed subscription or participation for any reason will not entitle them to claim any prize or compensation, and the Participant hereby waives a final, complete, unconditional and irrevocable waiver of any right or claim in this regard, whether in the face of MBC or against service provider (as appointed by operators from time to time). | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Consent to receive communications from the Organizer and Opt out | - The participant also agrees to receive SMS messages, WhatsApp messages, promotional offers and any other contests launched by the Organizer on their mobile phone - The participant also agrees to receive alerts from the Organizer via the application, SMS, WhatsApp messages, advertising offers, and any other campaigns of the Organizer on his mobile phone. - Participants may manage push notifications and other app-based alerts through the settings of their device and/or the MBC DREAM App, where such functionality is available. Disabling push notifications, alerts or other app-based communications may affect the participant s ability to receive prompts, reminders, campaign updates, questions, draw information, purchase confirmations or other information relating to the Dream, and the Organizer shall not be responsible for any missed participation opportunity, missed communication, failed activation, loss of chances or other consequence arising from the participant disabling, blocking or failing to receive such communications. - All promotional messages related to the Dream sent to participants are free of charge. - The participant can view the privacy policy at the following link https://www.mbc.net/privacy-policy. - Participants who wish to opt out should: Inform the operator as per the operator s terms and conditions of opting out; and Contact the Organizer at care@mbc.net . | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Draw details and determination of the winner | - Formation of the Participants record should generally begin at 00:00:01 on the first day of the contest and end at 23:59:59 (Saudi time) on the last day of the contest. - The location of the draws should be the same as the location of the Dream Organizer daily, provided that the Organizer maintains the right to change the date(s) of the draw(s) even after announcing them in any way. - To activate participation in the draws, the Participant via SMS, should answer one question correctly during the Dream period; and should also activate his chances before each draw by sending at least one message between one draw and the other through any available subscription method. - After activating the participation, each Participant can increase his chances of drawing by answering questions correctly through all the available subscription methods announced in the terms and conditions. - The winner should be determined through a random drawing process. Participants who sent at least one message during the drawing period -and those who activated their participations, or by collecting chances in the application- enter the draw against the number of chances collected until (23:59:59) from the day of the draw. During the Dream, every chance the Participant gets is recorded in his database with a new entry (chance draw). For example, the genuine number of the Participant who collects 10 chances will be repeated in the draw for ten times; the Participant with 100 chances will be repeated 100 times in the prize draw. The place of the draws will be the same as the website of the Dream Organizer ( the Organizer ) daily, provided that the Organizer maintains the right to change the date and/or dates of the draw(s) even after announcing them in any way. - To preserve the integrity and fairness of the draws, winner selection will be conducted through secure automated systems designed to operate without human intervention. - Participants acknowledge that delays may occasionally occur between the live draw and its display on MBC Channels (TV), the MBC DREAM App, or any other platform. In the event of any such delay, participation timing and draw eligibility will be determined by reference to the Organizer s official system records and the applicable draw cut-off time. - Any valid participation received after the relevant draw cut-off, where applicable, will be automatically carried forward to the next eligible draw. - The Organizer s records will be treated as conclusive evidence of participation timing and eligibility. - The drawing period for the first Dream should start from the beginning of the Dream and end at (23:59:59) on the day of the drawing. - The drawing period for the rest of the Dreams should start from the first day after the last DREAM a 100,000 and end at (23:59:59) on the day of the draw. - If the Participant who is contacted during the program by the Organizer does not answer, the Organizer has the right to choose another Participant. Accordingly, the person who was contacted and did not respond loses his participation right. The participant acknowledges and accepts all decisions issued by the Organizer related to the contest and its outcome or the presentation of prizes. The Participant should also acknowledge that he is not entitled, at any time, to recourse against the Organizer for any right, claim or lawsuit related to his subscription to the contest or the result and procedures of the draw. The phone number used by the participant to participate in the Dream is drawn. - In each draw, one winner shall be selected, unless the Organizer announces otherwise for a specific draw. Subject to these Terms and Conditions and any specific rules announced for a particular draw, a Participant may win prizes across different Prize Categories during the same Dream season, including Dream a 100,000, Dream a 250,000, Dream a 500,000, Dream a Million, Tier Draws and App-Based Draws. - No Participant may win more than once within the same Prize Category during a single Dream season, unless the Organizer expressly announces otherwise for that Prize Category. If a Participant wins a prize in a particular Prize Category, the Organizer may withhold, exclude or remove that Participant s name, phone number, account, chances and/or entries from subsequent draws in the same Prize Category during the same Dream season. This restriction applies only to the same Prize Category and does not prevent the Participant from entering or winning any other Prize Category. - For the avoidance of doubt, a Participant who wins Dream a 100,000 may remain eligible to win Dream a 250,000, Dream a 500,000, Dream a Million, Tier Draws, App-Based Draws and any other separate Prize Category, provided that the Participant satisfies the applicable eligibility and participation requirements for that Prize Category. - Tier Draws are separate Prize Categories. A Participant shall remain eligible to participate in and win Tier Draws regardless of whether that Participant has previously won in any other Prize Category during the same Dream season, unless the Organizer expressly announces otherwise for a specific Tier Draw. - App-Based Draws, including Season Pass draws and draws linked to different themes, passes, levels, campaigns or in-app participation mechanics, shall be treated as separate Prize Categories. Unless the Organizer expressly announces otherwise, a Participant may win more than one App-Based Draw during the same Dream season, including where such App-Based Draws relate to different themes, passes, campaigns or in-app mechanics - The winner should be notified of his winning via a direct phone call from the Organizer, and the names of the winners should be announced through any or all of the following methods: Through DREAM program, by publishing the winner's name and prize details on the www.mbc.net/Dream website, through Ads for the Dream on the MBC screen, through the mobile companies participating in this contest. The Organizer may announce additional draws through messages, the Dream Web App page, or on TV. These draws will be open to all participants, subject to the applicable terms. - If the announced prize is an in-kind prize (a house, gold, a car and/or any other in-kind prize), then the Organizer alone without the winner has the right to choose between delivering the in-kind prize or paying the cash equivalent to it according to the market price of the in-kind prize and without the winner having the right to dispute the monetary equivalent of the value of the in-kind prize (and in order to avoid confusion, the winner may not have the option to claim the value of the announced prize in cash because this right is granted to the Organizer only). And with the winner's acknowledgment that he is not entitled, at any time, to return to the Organizer with any right, claim or lawsuits regarding the Organizer's ability to use the right to choose between delivering the in-kind prize or its value in cash, and the winner also acknowledges that he is not entitled to dispute the value of the cash equivalent of the in-kind prize. And he considers what was stated in this declaration final and irrevocable, irreversible or appealable by any means of legal appeal. - Any unlucky Participant has the right to participate again in the subsequent draw within the Dream 2026 Season, by answering one question correctly or sending the word "activate" to the short code for his country, provided that his balance is transferred from the stages he collected previously to be added to the total stages he collected for the subsequent draw within the same season of Dream. - At the end of each season, upon reaching the closing date or the Organizer's announcement of the end of the Dream season, all chances for all users are reset after the completion of the last draw in the season. The organizer has the right to offer a reward of additional chances or exclusive prizes to them as an appreciation for their loyalty in participating again in the upcoming season. - The owner of the data that was drawn is considered a winner if he answers personally, and specifically to the call to the number through which the aforementioned data was registered. - The winner will receive a phone call from the Organizer a few days after the direct announcement of the prize winners, in order to request the necessary official documents proving the identity of the winner. The official phone numbers are +97143919999 and +966115207878 (the Organizer are not responsible for any person impersonating them, and the Participant must, at their own risk, identify and verify the identity of the phone caller without any civil or criminal liability on the Organizer in the event that any person impersonates the Organizer or any of its affiliates. The Organizer will never request a winner to pay in order to receive their prizes. - According to the Participants' interaction towards the Dream, incentives will be announced with plans for different opportunities or additional prizes via SMS. SMS announcements will be sent to different participants according to the availability of technical capabilities, stability, and the usual rest hours throughout the day. - A promotion system is applied to the Participants according to the number of their correct answers between five different levels (Bronze, Silver, gold, Platinum, Diamond). Incentives may be offered in the form of additional chances in the draws or additional draws and prizes for each level by the Organizer. - Dream messages will reach the different Participants according to the availability of technical capabilities throughout the day, taking into account the customary rest times. Previous Dream Participants from past years are invited to participate in additional opportunities in recognition of their loyalty and may also be allowed to participate in draws for additional prizes. - The Participant should acknowledge in advance that he is not entitled to object to the result of the draw and its procedures, or to appeal the validity procedures, or to claim any compensation of any kind. With the Participant's acknowledgment and acceptance of all decisions issued by the Organizer related to the contest and its outcome or the presentation of prizes, considering that they are final decisions. No discussions or correspondence will take place regarding it with any Participant or any other person. With the participant's acknowledgment that he is not entitled, at any time, to refer to the Organizer for any right, claim or lawsuit related to his participation in the contest or the result of the draw and its procedures, and that he considered what was stated in This acknowledgment is final and irrevocable, irreversible or appealable by any means of legal appeal. - Participants whose entries are not selected as winners are not entitled to any payment, refund, credit, voucher, or other compensation; costs of participation (e.g., data/SMS/postage) are non‑refundable, except where required by law. - Participants must treat MBC personnel with courtesy. Abusive conduct including insults, profanity, discriminatory or threatening language, harassment, or repeated/vexatious contacts after a final decision may result, at MBC s discretion and without liability, in immediate termination of the interaction, restriction or blocking of future communications, refusal of goodwill requests, disqualification from current/future promotions, and, where appropriate, referral to law‑enforcement. Communications may be recorded and retained in accordance with our Privacy Notice
- Details of prizes for 2026 seasons and draws in the prizes table below:
Exceptionally, and on the occasion of the twentieth season of Dream , all participants are entitled to receive one (1) free chance to enter the first draw of the 2026 Dream season for the DREAM A 100,000.. To obtain the free chance in the first draw of the Dream 2026 season, the participant must complete one of the following actions:
Visit the official website promoted through Dream communication channels, complete the registration form, and confirm their mobile number. Upon successful confirmation, the participant will receive one (1) free chance in the DREAM A 100,000 Dream draw; or
Log in to the MBC DREAM application using their mobile number and click on Participate in the Dream a 100,000 Draw, whereby the participant will automatically receive one (1) free chance at no cost.
The free chance will be granted only after the completion of one of the two options above, without any requirement for purchase or payment. Participants who wish to increase their chances in the draw may do so through:
The MBC DREAM application, or The Dream SMS service.
Additional chances will be granted to the participant upon answering the questions correctly through either channel. The participant acknowledges that any additional chances obtained through the Dream SMS service or the MBC DREAM application are subject to the fees and charges determined by the mobile network operator or service provider (as listed in the interactive numbers and SMS cost table). These charges are non‑refundable. Additional chances may also be obtained through correct participation in the questions via the MBC DREAM application, where in‑app purchase fees shall apply. The Organizer reserves the right to amend, suspend, or cancel the promotion at any time.
2. Additionally, and in celebration of its 20th season, Dream grants all participants one (1) free chance to enter the DREAM A 10,000 Dream draw upon logging in to the MBC DREAM application, using their mobile number, and clicking on Participate in the DREAM A 10,000 Draw, through which they will automatically receive one (1) free chance at no cost. Participants wishing to increase their chances in this draw may do so by participating and correctly answering the questions through the MBC DREAM application, where in‑app purchase fees shall apply.
- Gold Pass Draw (Dream A 20,000) 1. Prize Value 2. Competition Period The Gold Pass Draw shall commence on 2 April 2026 and shall close on 16 April 2026 (the Competition Period ). 3. Eligibility Subject always to applicable law and any applicable regulatory requirements, a user must purchase the Gold Pass during the Competition Period in order to be eligible to enter the Gold Pass Draw. 4. Prize Fulfilment 5. The Prize shall be fulfilled by the Promoter by way of a cash payment of USD 20,000 (or the equivalent in local currency, as determined by the Promoter using its chosen exchange rate source on the date of payment). No physical gold bars shall be awarded. Illustrative Images Only 6. No Transfer/ Exchange 7. The Prize is non-transferable, non-refundable and not exchangeable, and may not be sold, assigned or redeemed by the winner for cash, credit or any other alternative, except that the Prize itself shall be paid in cash in accordance with Clause 4 above. 8. Winner Verification/ Collection Award of the Prize shall be subject to the winner successfully completing all eligibility, identity, age, compliance and verification checks required by the Promoter and/or by applicable law. The Promoter may require the winner to attend in person, sign a prize receipt and provide valid identification before the Prize is paid or otherwise released. 9. Prize Delivery Timeline The Prize shall be paid to the winner within 90 to 180 days from the date on which the Dream competition ends, in accordance with the Dream terms and conditions and subject to completion of the Promoter s verification process. 10. Taxes/ Delivery/ Ancillary Costs Unless expressly stated otherwise by the Promoter, the winner shall be solely responsible for any taxes, duties, customs charges, transfer fees, insurance costs, transport costs, storage costs or other ancillary expenses arising in connection with the acceptance, payment, collection, delivery, ownership or use of the Prize. If the Promoter is required by law to withhold or account for any tax or charge in connection with the Prize, the Promoter may do so.
- To have the opportunity to qualify for the corresponding daily $1,000 draw, users must first purchase the Cash Boost Pass. After purchasing the Cash Boost Pass, users can earn points by answering questions to progress through the Pass and qualify for that day s draw - Points earned through the Cash Boost Pass are used solely for participation and eligibility purposes in relation to the relevant daily draw and have no cash value or monetary entitlement. - Points earned on a given day are valid only for that day s $1,000 draw and will automatically expire once the daily draw is completed (at midnight). - Expired points may not be carried forward, transferred, exchanged, refunded or used for any subsequent Cash Boost Pass, draw, campaign or promotion. - In the event of any discrepancy or dispute relating to the calculation, validity or allocation of points, the Organizer's official records shall be final and conclusive.
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Prize restrictions and details | - The value of the Prize will be revealed exclusively on TV during the show and promotional segments. Participants should refer to these broadcasts for accurate and up-to-date prize information.
- The winner shall be deemed the owner of the phone number under which the winning entry was registered. For the purposes of the Dream Contest, the "owner" of a phone number is defined as the individual or entity whose name appears on the mobile service provider s account records for the phone number in question. - If the participant is not the registered owner of the phone number, the winner will be required to provide a valid Power of Attorney (POA) or other legal authorization from the registered owner, granting the participant authority to claim the prize. - The Organizer reserves the right to request additional documentation or information, including but not limited to proof of identity, to verify the authenticity of the winner s claim and eligibility. Failure to provide the requested information within the timeframe specified by the Organiser may result in disqualification and forfeiture of the prize. - Minors are not eligible to participate in the Dream or to win or collect any prize. If the Organizer determines, at any time, that a Participant or potential winner is a minor or does not satisfy the applicable age requirements, the Organizer may disqualify that Participant, cancel their chances, entries and/or prize, and select an alternative winner or deal with the prize as the Organizer considers appropriate, without any liability to that Participant or any other person.. - The winner must come to the place of delivery of the prize or send the documents required from him and necessary to transfer the prize within a maximum period of 90 days from the date of notifying the winner by the Organizer, and in the event that the winner fails to secure the documents required to transfer the prize within that period, the Organizer has the right to renege on his promise prize, and in the event that the right to renege on the prize is used, the winner s right to claim it or any kind of compensation is forfeited for a reason due to the winner s refusal to send the required documents necessary to transfer the prize within a maximum period of 90 days from his notification of that. - If the announced prize is an in-kind prize (a house, gold, a car and/or any other in-kind prizes), then the Organizer alone without the winner has the right to choose between delivering the in-kind prize or paying the cash equivalent of the announced in-kind prize according to the market price of the in-kind prize (according to the maximum limit shown in the terms of the contest) and without the winner having the right to dispute the monetary equivalent of the value of the in-kind prize (and to prevent confusion, the winner may not have the right to claim the value of the announced prize in cash because this right is granted to the Organizer only), And with the winner's acknowledgment that he is not entitled, at any time, to return to the Organizer with any right, claim or lawsuit regarding the Organizer's right to use the right to choose between delivering the in-kind prize or its value in cash, and the winner should also acknowledge that he is not entitled to dispute the value of the cash equivalent of the in-kind prize. And that he considered what was stated in this acknowledgment final and irrevocable, irreversible or appealable by any means of legal appeal. - The Organizer has the right to ask the winner, as a condition for receiving the prize by the winner, to add a post on the Dream pages on social networking sites. And in the event that the winner does not have an account on social networking sites or the winner is unable to add the post, the Organizer has the right to request from the winner Filming himself in a short video announcing his name and the prize he won in order to add this video to the Organizer's social media pages. - The winner should undertake to allow the Organizer to film him on television at the places and dates specified by the Organizer, as well as to use any and/or all video clips for publicity and advertising purposes in the manner that the Organizer deems appropriate according to its sole will, and the winner should agree to the Organizer's use of his personal photos with his undertaking to participate in filming promotional advertisements and by undergoing photo shoots and participating and appearing in online activities, according to the schedule set by the Organizer, since once participating in the Dream, the winner (s) should agree to participate in promotional materials and activities related to it as the Organizer deems required. The winner is not entitled to demand the deletion of the content or claim financial compensation for any reason, with the right of the Organizer to use the name and photo of the winner in publicity and advertising without obtaining his consent and in the manner that the Organizer deems appropriate according to its sole will. - The winner should also acknowledge that receiving the prize depends on his attendance for the photo shoot as stated above, and in the event that the winner fails to attend the photo shoot for any reason, the Organizer will be in a state of reneging on the promise prize, and the winner's right to claim it will be forfeited, and the Organizer will then have the right to present the prize to an alternative winner or not to submit it at all, according to what the Organizer deems appropriate according to its sole will. In the event that the winner is unable to attend the filming, for reasons beyond his control, such as travel bans, curfews, or disease prevention, the Organizer has the right to communicate with the winner and give him instructions on how to photograph himself audiovisually via video, while he tells his story, announces his prize, and sends This photograph for the Organizer to use for advertising purposes, With the winner's acknowledgment of accepting the filming and not objecting to the use of the video on any of the Organizer's platforms for promotional purposes. - Submit identification documents in order to receive the prizes and confirm to the Organizer in writing that he is the legal holder of the prize and complete all necessary documents and submit any documents or information that the Organizer may request to prove his identity as a winner. - If a winner dies after being validly selected as a winner but before the relevant prize has been collected, transferred or paid, the Organizer may, subject to applicable law, eligibility verification, identity verification, compliance checks and receipt of all documents requested by the Organizer, transfer or pay the prize to the legally recognized heir(s), estate or successor(s) of the deceased winner. - If a winner dies after being validly selected but before the relevant prize has been collected, transferred or paid, the Organizer may, subject to applicable law and receipt of all documents requested by the Organizer, transfer or pay the prize to the winner s legally recognised heir(s), estate or successor(s). Where more than one person is entitled or claims to be entitled to the prize, the Organizer may require them to appoint one authorised representative for prize collection, and the Organizer shall not be liable for any dispute, delay, claim, loss, tax, cost or liability arising between such persons in connection with the prize. - Delegation of Prize Collection If a winner is unable to collect the prize in person, and only in exceptional circumstances, MBC may, at its sole discretion, accept a delegation authorizing another individual to collect the prize on the Winner s behalf. Any requests for such delegation must be submitted within the 90-day prize collection period. All other obligations on the winner, including but not limited to any media related obligations, shall remain the responsibility of the winner, regardless of the delegation. MBC reserves the right to refuse any delegation request without providing a reason. Any such delegation will be subject to additional documentation requirements, which may include, without limitation, a valid delegation letter, power of attorney, identification documents for both parties, and any other documents requested by MBC. MBC shall not be liable for any disputes, issues, losses, delays or claims that may arise between the winner and the delegated individual, and the winner assumes all responsibility for any consequences related to the delegation.
- It will take 90 to 180 days to deliver the prize to the winners from the date the Dream ends. - The winner is absolutely responsible for providing the Organizer with correct personal data, and in the event of any error or lack in this data, the Organizer is not responsible for non-delivery or delay in delivering the prize to the winner. - The winner should bear all the expenses, fees and cost of sending the cash amount for the prize value via bank transfer by deducting from the prize value, in the event that the Organizer is forced to re-send the bank transfer of the prize value to the winner due to any error or lack of data required for transfer on the part of the winner. - In the event that the prize bank transfer was sent to the winner for the first time and he did not receive it for any reason attributable to him, the Organizer will try to send the prize again, and in the event that the winner does not receive the prize for the second time, the Organizer has the right to renege on the promise prize, Consequently, the right of the winner of the prize to claim it later or to claim any kind of compensation is forfeited as a result of his negligence and his refusal to receive the prize despite sending it more than once and notifying him of that more than once. - The deadline for claiming prizes is December 31, 2026 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Withdrawal from the Dream, Cessation, and Termination | - Participants subscribed to the subscribing service may cancel it by sending the word "UNSUBDREAM" to the number corresponding to their mobile operator's short code. If a Participant chooses to send a new message to their country's short code, they shall be deemed re-subscribed, but shall not obtain a second free period. - Participants via SMS messages may end SMS communication by sending the word "Stop", "قف", "0" or "Arret" to their country's short code. If a Participant chose to send a new SMS message to their country's short code, they shall again be deemed a participant. - If registered to both the subscription and SMS services, the Participant should cancel both subscriptions separately. - Deleting, uninstalling, disabling or ceasing to use the MBC DREAM App does not automatically cancel any SMS subscription, telecom subscription, paid service, recurring charge, participation, account, purchase, coins, gems, chances or other benefits linked to the participant s mobile number or account. Participants must follow the applicable cancellation, unsubscribe or opt-out process for each relevant participation method, including any process required by the relevant telecom operator, app store, payment processor or service provider. - Upon resuming participation in the same season of Dream, (either the subscription service or SMS service) the participant may pick up where they left off, as they never lose previous chances collected during the same Season. - All chances are to be reset at the end of the Dream season, either upon reaching the closing date or upon the organizer's announcement of the end of the dream season - Upon the Dream's completion, the Organizer shall publicize its completion on the Dream's official website: www.mbc.net/dream declaring the end of the contest. - Cessation or early termination of the contest shall not preclude the Organizer's commitment to grant prizes already won by the contestants and to carry out all other required procedures According to the discretionary authority of the Organizer. This is excluding cases in which the cessation or termination of the Dream is the result of events beyond the Organizer's control. - In the event of an original participant's withdrawal, early cessation or termination, such withdrawal, interruption or termination shall apply directly to their auxiliary participant. - The participant acknowledges that they read and fully understand the general terms and conditions of the contest, in addition to the special terms and conditions mentioned above. - In the event of compelling or technical reasons rendering it impossible to hold the contest, the Organizer is entitled to stop and cancel the Dream at any time without reason or prior warning and without any liability towards the participants. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
SMS Messages | By requesting to participate in the contest, a participant is deemed to agree to the following SMS terms and conditions: - The participant must verify that the mobile phone number used to participate in the contest is correct and accurate. Thus, by signing the subscription form, they confirm that the phone number used is their own, or one for which they are personally responsible. - In the event that the Participant changes any personal contact information, they agree in advance to notify us immediately of such a change before it comes into effect. They shall do so via e-mail to the following address: care@mbc.net - The participant is deemed to agree, in advance, to receive SMS messages at the phone number they used to subscribe to the contest, including but not limited to: Messages whether alerts, notifications, latest updates, account information or information about the Dream contest. - The Participant is deemed to have given prior consent and accepted full liability to indemnify the Organizer for any damages or claims, including claims related to voluntarily presenting a phone number not owned by them and/or failure to notify the Organizer of any changes to their phone number. Therefore, the participant shall indemnify, defend and hold harmless the Organizer against any damages; against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys' fees) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Prize Provider | MBC FZ LLC | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Additional terms for App Stores and Devices
| In addition to the terms and conditions mentioned hereinabove, the following shall apply to participants who download, access or use the MBC DREAM App through the Apple App Store, Google Play Store or any other app store or distribution channel approved by the Organizer: Apple Inc. and its affiliates are not sponsors of, and are not involved in, the Dream, the MBC DREAM App, the draws, prizes or any related contest in any manner. Google LLC and its affiliates are not sponsors of, and are not involved in, the Dream, the MBC DREAM App, the draws, prizes or any related contest in any manner. The participant s use of the MBC DREAM App may also be subject to the applicable app store terms, device terms, operating system requirements and payment terms. Participants must not access or use the MBC DREAM App through jailbroken, rooted, modified, emulator-based, tampered or unauthorised devices or environments. The Organizer reserves the right to suspend, restrict, disqualify or permanently ban any participant who accesses or attempts to access the MBC DREAM App through such devices or environments, or who otherwise uses the MBC DREAM App in a manner that may compromise the security, integrity, fairness or proper operation of the Dream. . | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GENERAL TERMS & CONDITIONS OF THE CONTEST
1. Terms and Conditions
1.1 These Terms and Conditions ("Our Terms and Conditions") shall apply to all contests advertised by MBC FZ LLC and companies in its group advertise (the Contests ). Each separate Contest shall have its specific terms and conditions such as details of entry, opening/closing dates and the type of prize which may be won. (the Special Terms ). In the event of conflict between the terms and conditions hereof and the Special Terms, the latter shall prevail.
1.2 The present general terms and conditions and the terms and conditions of each contest are subject to changes made by us at any time. Visit our website regularly to follow any changes, effective from the date of upload.
1.3 By entering any contest, you agree to these General Terms and any applicable Special Terms.
2. Identity of the Contest's Advertiser
2.1 Unless otherwise stated by any Special Terms, the advertiser of this contest is MBC FZ LLC in the event that the advertiser is a third party, we and us shall refer to MBC and the advertising party.
2.2 MBC FZ LLC is a company registered in Dubai, United Arab Emirates. Its registered office is at Building 3, Dubai Media City, P.O. 72627, Dubai. If you have any questions or complaints about any of our contests, you can send an e-mail to http://www.mbc.net/en/contact-us please clearly state the name of the competition and the subject of the inquiry or complaint. Users and Participants must maintain respectful, professional, and courteous conduct in all interactions with MBC personnel.
3. Eligibility Rules for Our Contests
3.1 Participants must be at least eighteen (18) years of age and must have reached the age of majority / legal age required to participate in the relevant contest under the laws of their state, province, territory, country of residence, nationality and the laws of the United Arab Emirates, whichever is higher. Minors are not eligible to enter or participate in the Contest unless the relevant Special Terms expressly state otherwise..
3.2 The minimum and maximum age requirements of Participants are specified in the terms and conditions of any contest.
3.3 Certain contests may have special eligibility terms, such as providing a passport, residence visa, valid driving license, proof of physical fitness, etc. Eligibility requirements are set out in the terms and conditions of any contest.
3.4 In case a participant subscribed to the Service using a corporate-owned mobile number, only an authorized signatory on behalf of the legal entity will be entitled to take receipt of the prize.
3.5 Where the relevant Special Terms state that minors are not eligible to participate, any entry, participation, purchase, chance, prize or claim by or on behalf of a minor shall be void and may be cancelled by us without liability.
3.6 The decision regarding whether or not eligibility requirements are met is our absolute decision. We may also require evidence or proof thereof to be submitted by Participants before awarding the prizes.
3.7 Employees of MBC FZ- LLC or their family members of Fourth degree (brothers, sisters, grandfather, grandmother, grandson, granddaughter and those similar to their relationship degree) are not entitled to subscribe in any contest. Employees of third-parties presenting the prizes or their family members of the second degree are not allowed to subscribe in any contest either.
4. Registration and Registration Methods
4.1 Additional Tariff:
Subscription to the contest may be through landline calls or cellular calls or messages with additional tariffs. Your operator may also charge different tariffs on this type of calls, thus, the cost of your call may be higher than the cost that we mention. In all cases, you should check with the network provider in your country. You should also be aware that incorrect or unsuccessful subscriptions made through these methods may also be charged. In all cases, you shall obtain permission from the invoice payer to make a call by the Additional Tariff Method. If a contest is entered via telephone, registrations made before lines are opened or after lines are closed shall not be not counted in the contest. However, we cannot ensure that a cost will not be charged on that call or message.
4.2 Entering the contest via telephone:
if the contest is entered via telephone, contest lines shall be opened and closed at the times specified in the special terms. In order to consider that the contest is validly entered, entry to the contest shall be received after the opening time and before the closing time. Subscription cases that take place before the opening time or after the closing time are not counted. However, this does not mean that we ensure that a tariff will not be charged on all calls or text messages that are sent.
4.3 Entering a contest via SMS:
when the contest is entered via sending SMS, you need a mobile phone that supports SMS message service with an account at the service provider that allows you to send text messages to our number that operates according to the Additional Tariff System. SMS messages are considered received when they enter our database, not once they leave your device. SMS must be sent to the correct number or short code, and shall contain the correct keywords or answer form specified in the contest. Messages that do not meet these terms are considered null.
4.4 Incorrect Subscriptions:
In all contests we reserve the right to reject any inaudible, incomplete, incomprehensible, damaged or otherwise improper subscriptions. We also reserve the right to refuse illegal, indecent, racist, seditious, defamatory subscriptions or those subscriptions which we believe would otherwise denigrate our commercial reputation and goodwill. We do not take any liability for any late, lost or mis- sent subscriptions, including but not limited to text messages, calls or emails that are not received due to technical defects, network congestion or any other reason. Proof of sending any postal subscription is not considered a proof of our receipt thereof.
4.5 Entering a contest via digital platforms, applications or websites:
Where a contest is entered through any application, website, web app, digital platform, online store or other digital channel, the participant must follow all instructions provided by us in the relevant contest terms, app screen, website, communication, prompt or digital flow. Entries, answers, purchases, activations, chances or other actions made through such digital channels are considered received only when they are successfully received, processed and recorded in our official systems, and not merely when submitted, displayed or shown on the participant s device. We do not take any liability for any failed, delayed, lost, incomplete, corrupted, misdirected, rejected or unrecorded digital entry, answer, purchase, activation, chance or other action due to technical defects, connectivity issues, device issues, app store issues, payment processor issues, network congestion, system maintenance, third-party failure or any other reason beyond our reasonable control.
5. Fair Play and Anti-Cheating:
5.1 Participants must use their individual knowledge and skills. Any use of automated tools or systems to manipulate game results is prohibited. This includes, but is not limited to, the use of computerized logic, automated response generators, or any methods that interfere with the intended fair play of Dream.
5.2 Definitions
Bot/Automation Tool: Any automated software, script, or program designed to interact with the platform without direct human involvement. This includes tools that automate actions such as account creation, gameplay, tipping, or data harvesting.
5.3 Upon any credible suspicion of cheating or manipulation of the Contest, or any other breach of the Terms and Conditions (as determined at the sole discretion of the Organizer), the Organizer reserves the right to immediately disqualify the participant. Disqualified participants will be ineligible to receive any prizes or rewards and may also be barred from future participation in any related services or Contest.
5.4 The Organizer reserves the right to conduct investigations into any suspected violations of these rules or the Terms and Conditions. Upon initiating an investigation, the Organizer will immediately notify the affected participant. During the investigation, the Organizer may
(i) suspend the participant's account and/or
(ii) withhold delivery of any prizes or rewards. Participants under investigation who are not suspended may continue to participate in the game; however, they will not be eligible to win any prizes or rewards until the investigation is complete and they are cleared of wrongdoing.
5.5 Prohibited Activities Involving Bots
5.5.1 Users are strictly prohibited from using or deploying any bots, automation software, scripts, or services that automate gameplay, account management, or tipping.
5.5.2 Users may not use bots or automation to harvest data, manipulate platform operations, generate fake interactions, or bypass platform security.
5.5.3 Automating actions to gain an unfair advantage (e.g., leveling up in games, auto-tipping, auto-reward collection) is strictly forbidden.
5.5.4 Users may not automate any actions that disrupt the experience of other users or compromise platform integrity.
5.5.5 Without prejudice to the generality of the above, prohibited conduct includes using or attempting to use VPNs, proxies, emulators, rooted or jailbroken devices, location spoofing, device spoofing, multiple accounts, fake accounts, unauthorised account sharing, scripts, macros, automated clicking, reverse engineering, manipulation of app traffic, exploitation of bugs, interference with the MBC DREAM App, payment manipulation, chargeback abuse, or any other method intended to obtain coins, gems, chances, entries, rewards or prizes unfairly or in a manner not intended by the Organizer.
5.6 Anti-Bot Detection & Monitoring
The Organizer reserves the right to implement anti-bot detection measures, including but not limited to:
5.6.1 Captchas or other human verification methods.
5.6.2 Automated and manual reviews of user interactions and activity patterns.
5.6.3 Investigation of abnormal or repetitive behavior in gameplay, tipping, or other interactions.
5.7 Account Suspension & Termination for Bot Use
5.7.1 Any detection of bot use or automation tools will result in immediate suspension and/or termination of the participant s account.
5.7.2 The Organizer reserves the right to investigate, temporarily restrict, or permanently ban any user suspected of bot usage.
5.7.3 Severe or repeated violations may result in the forfeiture of any earned rewards, tips, or in-game assets associated with the account.
5.8 Security and Exploit Prevention
5.8.1 Users are prohibited from using bots or automation tools that compromise platform security or exploit vulnerabilities (e.g., bypassing gameplay restrictions or tipping limits).
5.8.2 Attempts to hack, exploit, or introduce malicious bots will be treated as severe violations and may result in legal action in addition to account termination.
5.9 Reporting Bot-Related Violations
5.9.1 Users are encouraged to report suspected bot-related bug via contact us.
5.9.2 The platform will investigate such reports and take appropriate actions, including account restrictions or bans.
5.10 Liability for Bot-Related Actions
5.10.1 Users are liable for any damage, loss, or harm caused to the platform or other users as a result of unauthorized bot usage.
5.10.2 The platform may pursue compensation for any losses caused by bot-related exploitations, fraud, or disruptions.
5.11 Names:
Participants shall use their legal names when entering the contest. We reserve the right to reject the eligibility of any entry using multiple names and to require them to return any prizes they may win.
5.12 Multiple Entries:
Unless otherwise is permitted under any special terms, no person may enter any contest more than once, nor may persons enter or subscribe as syndicates or on behalf of any other person, syndicate, group, association or company.
5.13 Retroactive Effect
If a Participant or winner is found to be violating any of the contest terms and conditions; if any person is found to be violating any of the entry restrictions set out in provisions 4-5 to 4-6, in particular, above, we may exercise our right to disqualify such person and request them to return or compensate any prize even if the prize was actually awarded and/or presented to the concerned Participant or winner.
6. Prizes
6.1 Where the relevant Special Terms state that minors are not eligible to participate, no prize shall be awarded to any person who is under the applicable minimum age requirement.
6.2 We reserve the right to require proof of age, identity, eligibility and legal capacity before awarding any prize. If a Participant or winner cannot provide satisfactory proof of age, identity, eligibility or legal capacity, we may withdraw the prize, disqualify the Participant or winner and/or select an alternative winner.
6.3 All winners will be notified of their winning via phone, in writing, or by announcing it through our operating television channels, or through the means specified in the terms of the contest.
6.4 Every winner receives their prize according to the mechanism and at the place specified by us. We do not take any liability for any prizes lost, damaged or delayed due to reasons beyond our control.
6.5 We reserve the right to request proof of the winner's identity, age and address. In the event that the winner cannot reasonably provide us with proof of their identity and age, we may withdraw the prize from them and choose another winner. In the event that you wish for another person to receive the prize on your behalf, you undertake to issue any necessary legal documents and to sign any documents we require from you.
6.6 We reserve the right to disqualify Participants from entering our contests; or winners from receiving their prizes in case any person acts in unsafe, illegal, anti-social or inappropriate manners.
6.7 All prizes are not transferable or exchangeable. As for prizes that include entry tickets, attending events or vacations and similar time- limited benefits, they must be taken on the dates specified in the relevant special terms. If any part of the prize is not taken by the winner in the time specified by us (or by any third- party provider of the relevant prize), that part of the prize will be forfeited from the winner. No cash amounts are given in lieu of the prize or any part thereof.
6.8 The winner shall be liable for any tax paid as a result of awarding or delivering a prize. The winner should seek independent financial advice if this is a concern to them.
6.9 We make no commitment or obligation in relation to the submitted prizes and, to the maximum and fullest extent permitted by law, we have no liability towards you in relation to any prize, its suitability, popularity or otherwise.
6.10 We take no liability regarding the fluctuating prize values. Cash prizes are awarded under a Dream in the name of the winner. Any other arrangements are solely conducted according our discretion.
6.11 There are no additional or excessive costs or expenses to any prize, unless otherwise stated. For example, the prize does not include transportation costs to and from a specific location or to a specific event. As for the prize that includes accommodation in a place, it includes the cost of basic accommodation only.
6.12 Prizes presented by third- parties are always subject to their availability condition. Third party providers of the prizes may often set their own terms and restrictions, and all winners shall agree to abide by them. Subject to clause 2-17, we do not take any liability regarding any prize presented by a third party.
6.13 The winner remains liable for paying any taxes, shipping charges or any other costs due with regard to the prize according to the relevant legislations.
7. Vacation Prizes
7.1 Considering the complexity of the vacation prizes, we have special terms applied thereto. This Clause No. 6 includes these special terms. If a vacation prize includes room for a travel companion (meaning that the vacation prize is presented to the winner and a guest with them) such special terms shall also be applied to that travel companion.
7.2 Vacation prizes shall not be awarded to any person who does not satisfy the applicable age and eligibility requirements set out in the relevant Special Terms.
7.3 Every winner or (if applicable) their travel companion shall be responsible for providing at their own expense all appropriate insurance (including but not limited to health and travel insurance) that they deem necessary. Unless otherwise stated, all insurance, disbursements and other expenses shall be the responsibility of the winner and are not presented as a part of the vacation prizes. Unless otherwise stated, vacation prizes only include airfare and accommodation.
7.4 Vacation prizes do not include airport departure taxes or government taxes. They shall be paid by the winner or their travel companion.
7.5 The winner and their travel companion must hold a valid passport with the relevant visas. The passport shall be valid for at least six (6) months after the proposed travel date. Such passports, or their holders, shall not be subject to any restrictions on their legitimate right to travel to and from the relevant country or countries. The Passport Control Authority of the country has the right to disapprove of the entry of the winner and/ or their travel companion. We are not responsible for ensuring that you are able to travel to the destination to which you have won traveling nor for any costs incurred by you in case your entry to the relevant country is disapproved.
7.6 Every winner or (if applicable) their travel companion is responsible for being familiar with any travel warnings issued by their country's government and to determine their willingness to accept the risk of traveling to the destination where they have won a vacation. We do not take any liability for any loss or harm that occur to the winner or their travel companion (if applicable) resulting from failure to observe any travel warnings issued by the government of their country.
7.7 The winner or (if applicable) their travel companion shall be committed to and responsible for obtaining vaccinations and complying with any health laws required in the destination where they will travel.
7.8 We are not liable for any loss or harm that occur to any winner or their travel companion (if applicable) in the event that the winner or their travel companion (if applicable) fails to travel as a result of official travel warnings or effective warnings with regard to traveling to the country and/ or countries where they won traveling. In particular, we are not responsible for providing an alternative to that prize, reimbursing its value in cash, or providing any other compensation if the winner or their travel companion (if applicable) fails to travel for any reason.
7.9 The winner or their travel companion (if applicable) shall comply with any terms or restrictions of airlines, passport providers or venues contained in the terms of any vacation prizes, including any insurance policy relevant to that trip. In particular, all Participants must comply with health and safety directives and instructions as well as all applicable legal and legislative requirements.
7.10 The vacation prize must be obtained within six (6) months from the closing date of the relevant contest, or within the time specified in the special terms if otherwise is specified therein, otherwise the prize will be invalidated.
8. Event Prizes
8.1 If the prize of any contest includes the winner's attendance (or attendance tickets) to an event, the winner acknowledges that we are not liable or take any liability in case that the event is canceled, changed or rescheduled for any reason. If this means that the winner (and/ or their accompanying guests) will not be able to attend the relevant event, we have no obligation to exchange the prize for cash or exchange tickets for another ones.
8.2 Participants who want to participate in any contest that includes, or whose prize includes, playing games or physical challenges, shall inform us of any medical conditions and we may require the Participant, according to our sole discretion, and as a condition for entering the contest or obtaining the prize, to do the following:
A. Undergo a medical examination by a medical specialist whom we approve and obtain a Disease- Free Certificate to participate in that contest and/ or receive the prize; and/ or
B. Sign a legal document to discharge us of any liability, in a form that we submit, with the aim of participating in that contest and/ or obtaining the prize.
8.3 As for prizes that include "Meeting and Greeting" a celebrity, the prize may be subject to the presence of the concerned celebrity or to the laws imposed by that celebrity. We take no responsibility for the inability or failure of the winner to attend the "Meeting and Greeting" session that is arranged or presented on any date. In addition, we do not present any alternative prize, cash or other compensation thereto.
9. Unclaimed Prizes
9.1 All prizes must be claimed within ten (10) working days as of the date of announcing their winning on one of our operating channels, or as otherwise stipulated in the special terms. We reserve the right to present the unclaimed prizes after this period to an alternate winner or not to award them at all.
9.2 If you claim a prize via a line with withheld number , you shall provide us with your contact details; otherwise, we may not be able to contact you, thus, you would not get your prize.
10. Announcement and Personal Information
10.1 Personal information provided by Participants upon entering our contests shall only be used by us in accordance with our Privacy Policy which can be viewed at the following link: https://www.mbc.net/privacy-policy which can be amended regarding any particular contest. The Operator's privacy policy will also apply. You shall always read our Privacy Policy as your entry into a contest must be according to and in compliance with our Privacy Policy. All personal data relating to Participants may be deleted from our database by contacting us. In case the data is deleted before the contest result and/ or the awarded prize(s) are shown, the Participant is deprived of their right to claim the prize. By participating in any contest that takes place in accordance with the general terms and conditions of this contest, the Participant agrees that MBC will have the right to use their data and the data of any person who was nominated by them in any of the contests allowing this, to include them and/ or to include any substitute Participant in any future contest unless they expressly state that they do not accept that.
10.2 In case a Participant is required to provide personal information of a third party as part of their entry or participation in any contest, each Participant shall ensure that the person whose personal information are provided to us agree on this and on communicating with us with regard to the relevant contest.
10.3 The terms of entering our contests include that we have the right to announce the names and places of residence of the winners.
10.4 Winners also acknowledge that their announced information may also be provided to the third- party providers of the prize for the purpose of promoting their participation in the contest and awarding them such prizes.
11. Photographs and Videos
11.1 In case any contest requires the Participant to include a photo or a video as part of entering or participating in the contest (collectively referred to as the Photo ), thus:
A. The Participant undertakes that they are the person appearing in the photo or that they have obtained the prior consent of the person appearing in the photo by submitting their photo as part of entering the contest;
B. The Participant agrees that we have the right to publish and announce their photo in any media (including but not limited to the Internet) at all times, without any restrictions or limitations, and in all parts of the world and not for the contest purpose only;
C. The Participant acknowledges that we may modify the photo according to our own discretion;
D. The Participant acknowledges our right to use the name, photo and personal information of the Participant along with their photo;
E. The Participant agrees not to take any actions against us or submit any claims or file any lawsuits against us or claim us for violating or breaching any property and/ or personal rights as a result of using their photo in any way;
F. The Participant unconditionally waives their right to request or obtain a court decision to prevent or restrict our use of their photo.
12. Draws
12.1 In case any prize is awarded by means of a draw, winners are randomly chosen from all valid subscriptions of the contest (unless a shorter period is specified under the special terms) within 60 days from the closing date of the contest. Neutrality towards all countries from which participation is accepted is always considered in accordance with these terms and conditions.
12.2 In case it comes to our knowledge that a person has been selected as a winner more than once, that person will be awarded the prize once and the other draws for the same name will be cancelled.
13. Copyrights
13.1 By entering our contests, all Participants, including you, will:
A. Waive to us all of their rights (including present and future copyrights) with regard to entering all media (including, but not limited to, Internet) whether they exist now or will exist in the future;
B. Agree not to claim any moral rights regarding their entry into the contests (where and when such rights are recognized) against us, our assignees, licensees or successors in title;
C. Undertake that entering our contests does not constitute a breach to any of the intellectual property rights of third- parties; that it does not contain anything that is obscene, immoral, offensive or threatening; and that they would compensate us for any losses, harms or liabilities arising in case of non- compliance with or invalidity of the foregoing. Where applicable, we reserve the right, but we are not obligated to do so (without limiting the undertaking and compensation of the Participant as mentioned above) to display, or filter and/ or observe the information provided by the Participant; and to modify, reject, cut or delete it; and
D. Confirm that that they have the right, power and authority to grant the above rights; and that they have obtained all consents and authorizations required to grant us such rights.
13.2 To avoid doubt, all rights granted in the name and title of the contest and the contest form are considered our sole property and we may exploit them at our sole discretion.
14. Manipulation and other Issues
In case a contest cannot be performed as planned due to (including but not limited to) technical malfunctions, unauthorized interference, computer viruses, mobile network malfunction, manipulation, fraud or any other causes beyond our control in any way that affects or causes harm to the administration, safety, fairness or integrity of any contest or its proper implementation, we reserve the right to cancel, terminate, suspend or modify the contest and/ or any draw(s) or provision related to the contest and/ or disqualify any person causing (either directly or indirectly) that problem.
15. Contest Termination
15.1 We may modify the terms of a contest, or terminate it at any time according to our sole discretion without holding any liability to any contestants or any other person. We do not award any prizes if any contest is terminated.
15.2 In the event of force majeure, exceptional circumstances, or any matter beyond MBC's control in any country where the competition is taking place (including, but not limited to: changes in regulations or laws, issuance of decisions or administrative orders to suspend the competition, actions by governments or other competent authorities, or any other similar or dissimilar event beyond MBC's control), MBC may suspend the competition until the cause of force majeure or exceptional circumstances ceases to exist in that country, or may terminate the competition at its sole discretion without assuming any responsibility of any kind towards any contestants or any other individuals. We do not provide any prizes in the event of the termination of any competition.
16. Final Decisions
16.1 All of our decisions regarding any contest and/ or awarding prizes are final. No discussions or correspondences with any Participant or any other person are made in respect thereof.
16.2 All of decisive results, disputes, issues or concerns shall be handled by us, or by law if applicable, through independent arbitration.
16.3 In case the contest requires voting, the accuracy of results obtained and published by us is final, binding and irrefutable.
17. Non- implementation of Terms and Conditions
Our failure to implement any of these terms and conditions in any case(s) does not give rise to any claim or entitle any action to be taken by any Participant or winner. It shall neither be considered a waiver of any of our rights in respect thereof.
18. Exclusion of liability
18.1 Except as specifically stipulated in these terms and conditions and to the maximum extent permitted by law, all terms, commitments and obligations expressed or implied by law are hereby excluded.
18.2 To the maximum extent permitted by law, we hereby exclude and shall not be liable towards any Participant or winner with relation to or arising from any contest howsoever caused, including any costs, expenses, forfeited prizes, harms or other liabilities; provided that no nothing in these terms limits or excludes our liability for personal injury or death caused by our negligence. To avoid doubt, this paragraph 17 is also applied with respect to any prizes presented by third parties.
18.3 In the event that any of these general terms (or any special terms) is deemed unlawful, invalid, void or otherwise unenforceable, it shall be severed from the rest of the other provisions which shall remain in full force and effect.
19. Law
All these general terms (or any special terms) shall be governed by the laws of the United Arab Emirates and the jurisdiction of Dubai courts.
Schedule of Interactive Numbers and Cost Per SMS
Country | Telecom Company | Number | Means | Cost Per Message |
KSA | STC | 858888 | SMS | SR 7 * |
KSA | Mobily | 650444 | SMS | SR 2.875 per day and SR 7* per SMS |
KSA | Zain | 755505 | SMS | SR 7 * |
KSA | Lebara | 313131 | SMS | SR 7 * |
KSA | Red Bull Mobile | 143335 | SMS | SR 7 * |
UAE | Etisalat | 5544 | SMS | AED 3.15 per day and AED 6.3 per SMS |
UAE | Du | 3636 | SMS | AED 6.3 |
Qatar | Ooredoo | 92466 | SMS | QR 5 |
Kuwait | Zain | 4141 | SMS | 600 Fils |
Kuwait | Ooredoo | 4141 | SMS | 600 Fils |
Kuwait | stc | 4141 | SMS | 600 Fils |
Oman | Omantel | 90434 | SMS | 600 Fils |
Oman | Ooredoo | 90434 | SMS | 600 Fils |
Oman | Vodafone | 90434 | SMS | 600 Fils |
Bahrain | Batelco | 94000 | SMS | 500 Fils |
Bahrain | stc | 94000 | SMS | 500 Fils |
Bahrain | Zain | 94000 | SMS | 500 Fils |
Iraq | Asiacell | 2266 | SMS | IQD 1500 |
Iraq | Zain | 2770 | SMS | IQD 1500 |
Iraq | Korek | 2180 | SMS | IQD 1500 |
Palestine | Jawal | 1625 | SMS | NIS 3.5 |
Palestine | Ooredoo | 6144 | SMS | NIS 3.5 |
Egypt | Vodafone | 95458 | SMS | EGP 7 |
Egypt | Etisalat | 95458 | SMS | EGP 7 |
Egypt | Orange | 95458 | SMS | EGP 7 |
Egypt | WE | 95458 | SMS | EGP 7 |
Egypt | Vodafone | 95450 | SMS | EGP 7 |
Egypt | Etisalat | 95450 | SMS | EGP 7 |
Egypt | Orange | 95450 | SMS | EGP 7 |
Egypt | WE | 95450 | SMS | EGP 7 |
Jordan | Orange | 98858 | SMS | 70 Piastres |
Jordan | Zain | 98858 | SMS | 70 Piastres |
Morocco | Maroc Tel | 9669 | SMS | MAD 9 |
Morocco | INWI | 9669 | SMS | MAD 9 |
Morocco | Orange | 9669 | SMS | MAD 9 |
Tunisia | Tunisie telecom | 85988 | SMS | TND 1.5 |
Tunisia | Orange | 85988 | SMS | TND 1.5 |
Tunisia | Ooredoo | 85988 | SMS | TND 1.5 |
Starting from 01/01/2026, a fee of 7 Saudi Riyals VAT EXCLUDED will be deducted for each SMS. Participants can stop receiving SMS messages by sending the word "Stop" or "قف" or the number "0" or "Arret" to the short code specific to their country. If the Participant chooses to send a new message to the short code of their country, they will be considered a subscriber again.
Schedule of Interactive Numbers for Subscription
Country | Telecom Company | Number | Means | Cost |
KSA | Zain | 705505 | SMS | SR 2.875 per day |
KSA | Mobily | 650444 | SMS | SR 2.875 per day |
UAE | Etisalat | 5544 | SMS | AED 3.15 per day and AED 6.3 per SMS |
UAE | du | 1141 | SMS | AED 3.15 per day |
Bahrain | Batelco | 94001 | SMS | 130 Fils/ day excluding VAT |
04/10/2026
تدرك أم بي سي أهمية خصوصية البيانات الشخصية وحمايتها في العصر الرقمي، وبالتالي فهي ملتزمة بحماية خصوصية بيانات مستخدمي أم بي سي أثناء التصفح أو استخدام مواقعنا الإلكترونية وخدماتنا.
يوضح إشعار الخصوصية هذا ("إشعار الخصوصية") كيف تضمن أم بي سي مستوى مناسبًا من حماية البيانات الشخصية (أي المعلومات التي تتعلق بالأشخاص الطبيعيين الذين يمكن تحديد هويتهم، بشكل مباشر أو غير مباشر، بالرجوع إلى بيانات مثل الاسم أو رقم التعريف أو بيانات الموقع أو معرّف الإنترنت أو عامل واحد أو أكثر خاص بهذا الشخص؛ وهي من الآن يُشار إليها باسم "البيانات الشخصية").
بشكل أكثر تحديدًا، سيوضح إشعار الخصوصية التالي:
1. من نحن؟
2. ما البيانات الشخصية التي نجمعها عنك؟
3. كيف نجمع بياناتك الشخصية؟
4. لماذا نجمع بياناتك الشخصية ونعالجها؟
5. على أي أساس قانوني نعالج بياناتك الشخصية؟
6. من يمكنه الوصول إلى بياناتك الشخصية؟
7. أين قد تُحفظ بياناتك الشخصية وتُنقل؟
8. كيف نضمن حماية بياناتك الشخصية؟
9. ما هي المدة التي نحتفظ فيها ببياناتك الشخصية؟
10. هل نجمع البيانات الشخصية من القاصرين؟
11. ما هي حقوقك؟
12. كيف نستعمل ملفات تعريف الارتباط؟
13. كيف يعمل هذا الإشعار بالخصوصية مع معالجة البيانات من طرف ثالث؟
14. كيف تتواصل معنا؟
15. كيف يمكن تحديث هذا الإشعار بالخصوصية ؟
يسري إشعار الخصوصية على جميع الخدمات التي تقدمها أم بي سي ش.ذ.م.م. على مواقعها الإلكترونية وتطبيقاتها الرقمية ومسابقاتها ومنصات التواصل الاجتماعي وغيرها من الخصائص الرقمية ("خدماتنا").
قد تظهر أيضًا إشعارات خصوصية إضافية تُبرز استخدامات معينة لبياناتك الشخصية، مع القدرة على الاشتراك أو إلغاء استخدامات محددة وعلى أساس كل حالة على حدة، بما في ذلك الخدمات الجديدة أو الخدمات الأخرى التي قد يكون لها إشعار خصوصية منفصل.
بموجب تشريعات حماية البيانات، نحن مطالبون بتزويدك بالمعلومات المدرجة في إشعار الخصوصية هذا. من المهم أن تقرأ هذا الإشعار، وكذلك أي إشعارات أخرى قد نقدمها لك عند جمع بياناتك الشخصية ومعالجتها.
التعريفات الرئيسية لإشعار الخصوصية:
• "أنا" أو "خاصتنا" أو "نحن" تشير إلى أم بي سي ش.ذ.م.م.
• يشير "أنت"، أو "المستخدم" إلى كل شخص سيستخدم منصات التواصل الاجتماعي الخاصة بـ أم بي سي وخدماتها.
• تشير "منصات التواصل الاجتماعي" إلى منصات التواصل الاجتماعي (فيسبوك وتويتر) ومواقع مشاركة الوسائط (انستجرام وسناب شات ويوتيوب وتيك توك و ديلي موشن) وتطبيقات رسائل الوسائط الاجتماعية (واتساب و تيليجرام) التي تستخدمها أم بي سي.
- من نحن؟
أم بي سي ش.ذ.م.م شركة ذات مسؤولية محدودة مسجلة في مدينة دبي ومقرها في مبنى رقم 3، مدينة دبي للاعلام، ص.ب. 72627، دبي، الامارات العربية المتحدة وهي تعالج بياناتك الشخصية أثناء استخدامك لمواقعها الإلكترونية و / أو خدماتها الرقمية ومنصات التواصل الاجتماعي.
بيانات الاتصال بـ أم بي سي:
العنوان: مدينة دبي للإعلام، المبنى رقم ۳، دبي، الإمارات العربية المتحدة
هاتف: +9714 391 9999
بريد إلكتروني: DataProtection@mbc.net
إن كانت لديك أية أسئلة عن هذا الإشعار بالخصوصية، بما في ذلك أي طلبات لممارسة حقوقك القانونية، يمكنك التواصل معنا عبر المعلومات الواردة في قسم "كيفية الاتصال بنا" أدناه.
إن كنت مقيماً في المنطقة الاقتصادية الأوروبية أو المملكة المتحدة، ولديك أية أسئلة عن الإشعار بالخصوصية هذا، بما في ذلك ممارسة حقوقك القانونية التي توفرها تشريعات حماية البيانات في الاتحاد الأوروبي أو في المملكة المتحدة، يمكنك الاتصال بممثلنا في الاتحاد الأوروبي أو المملكة المتحدة باستخدام تفاصيل الاتصال الخاصة به المتوفّرة في قسم "كيفية الاتصال بنا" أدناه.
- ما البيانات الشخصية التي نجمعها عنك؟
البيانات الشخصية هي أي معلومات تتعلق بالأشخاص الطبيعيين الذين يمكن تحديد هويتهم، بشكل مباشر أو غير مباشر. قد نجمع، نستخدم، نحفظ وننقل الأنواع التالية من البيانات الشخصية:
- بيانات الهوية: الاسم الكامل، حسابات منصات التواصل الاجتماعي
- تفاصيل الاتصال: البريد الإلكتروني، رقم الهاتف
- بيانات الموقع: بلد الإقامة، وبيانات عن الموقع الجغرافي التقريبي لجهاز المستخدم
- بيانات التسويق والاتصالات: تفضيلات المستخدم فيما يتعلق بتلقي المعلومات من موقعنا الإلكتروني.
- سجلات الموافقة: سجلات عن أي موافقة منحتها، مع التاريخ والوقت، طرق الموافقة وأي معلومات ذات صلة (مثلاً، موضوع الموافقة).
- البيانات الرقمية: حسابات المستخدم على وسائل التواصل الاجتماعي، البيانات الوصفية، (أي مجموعة البيانات التي تصف وتوفّر المعلومات عن بيانات أخرى)، معرّفات الإنترنت، مثل عنوان بروتوكول الإنترنت، ملفات تعريف الارتباط (الكوكيز) وأي بيانات أخرى يتم جمعها لدى زيارتك موقعنا الإلكتروني وتطبيقنا. لمزيد من المعلومات حول ملفات تعريف الارتباط، يرجى قراءة إشعار ملفات تعريف الارتباط على مواقعنا الإلكترونية.
من مستخدمي وسائل التواصل الاجتماعي:
بالنسبة لمستخدمي منصات التواصل الاجتماعي، نطلب منكم البيانات الشخصية التالية ونجمعها عندما تتفاعلون مع منصات التواصل الاجتماعي الخاصة بنا:
• بيانات الهوية: الاسم واللقب والعمر والجنس وصورة الملف الشخصي والاهتمامات وقائمة الأصدقاء / الاتصالات / المتابعين وما إلى ذلك، وغيرها من المعلومات المتاحة للجمهور، شريطة أن تكون قد نشرت كل هذه المعلومات في ملفك الشخصي على منصات التواصل الاجتماعي أو على حسابات منصاتنا.
• تفاصيل الاتصال: البريد الإلكتروني ورقم الهاتف
• بيانات الموقع: بلد الإقامة أو المدينة المقيم فيها
• البيانات المتعلقة بدراستك وعملك: المسمى الوظيفي، مكان العمل الحالي والسابق، الخلفية التعليمية، إلخ.
• ملفات تعريف الارتباط والتقنيات المماثلة: نقوم بجمع البيانات الشخصية المتعلقة بك من خلال استخدامك لمنصات التواصل الاجتماعي ومن خلال استخدام ملفات تعريف الارتباط والتقنيات المماثلة، مثل البيانات الوصفية ومعرّفات الإنترنت، وعناوين بروتوكول الإنترنت وملفات تعريف الارتباط التي يتم جمعها عند استخدام أدوات منصات التواصل الاجتماعي لدينا، مثل [Facebook Insights و Facebook Pixel و Facebook Custom Audience و Facebook Lookalike Audience و Twitter Pixel] وما إلى ذلك.
• المعلومات التي تم جمعها بموافقتك: يمكنك اختيار تزويدنا بمعلومات شخصية إضافية من أجل الحصول على تجربة مستخدم أفضل عند التفاعل مع منصات التواصل الاجتماعي الخاصة بنا، أو من أجل المشاركة في بعض الأحداث الترويجية، أو ما شابه ذلك. ستتم معالجة هذه المعلومات الإضافية بناءً على موافقتك، للأغراض المذكورة أعلاه فقط.
• وجهات النظر والآراء: أي آراء أو معلومات أخرى تختار تقديمها لنا، أو تنشرها علنًا عنا على منصات التواصل الاجتماعي، بما في ذلك، على سبيل المثال لا الحصر، تعليقاتك و / أو الإعجابات على منشوراتنا وصورنا أو الرسائل التي ترسلها إلينا عبر صفحاتنا على منصات التواصل الاجتماعي.
- كيف نجمع بياناتك الشخصية؟
قد نجمع بياناتك الشخصية بالطرق التالية عند استخدامك لخدمات أم بي سي:
- البيانات التي زوّدتنا بها: نحصل على بياناتك الشخصية من خلال مواقعنا الإلكترونية، أو تطبيقاتنا، أو منصات التواصل الاجتماعي الخاصة بنا، أو عندما تتواصل معنا عبر البريد الإلكتروني أو الهاتف، أو بأي وسيلة أخرى.
- بيانات العلاقة: نجمع أو نحصل على بياناتك الشخصية في السياق المعتاد لعلاقتنا معك (مثلاً، نقدّم لك خدمة).
- البيانات التي تنشرها للعامة: نجمع أو نحصل على بياناتك الشخصية التي تختار بوضوح نشرها للعامة، بما في ذلك من خلال منصات التواصل الاجتماعي (مثلاً، قد نجمع بيانات من ملف (أو ملفات) التواصل الاجتماعي الخاص بك، إذا نشرت منشوراً عنا).
- بيانات التطبيق: نجمع أو نحصل على بياناتك الشخصية عندما تقوم بتنزيل تطبيقاتنا أو تستخدمها.
- بيانات عن الموقع: نجمع أو نحصل على بياناتك الشخصية عندما تزور موقعنا الإلكتروني أو تستخدم أي ميزات أو موارد متاحة في موقعنا الإلكتروني أو عبره.
- تفاصيل التسجيل: نجمع أو نحصل على بياناتك الشخصية عندما تستخدم أو تقوم بالتسجيل لاستخدام أي من مواقعنا الإلكترونية، تطبيقاتنا أو خدماتنا.
- بيانات المحتوى والإعلان: إن تفاعلت مع أي محتوى أو إعلان لطرف ثالث على موقعنا الإلكتروني أو في تطبيق، (بما في ذلك ملفات التعريف والتتبع الخاصة بالطرف الثالث) نحصل على بياناتك الشخصية من الطرف الثالث ذي الصلة الذي يقدم ذلك المحتوى أو الإعلان.
- بيانات الطرف الثالث: نجمع أو نحصل على بياناتك الشخصية من الأطراف الثالثة التي تقدّمها لنا (مثلاً، وكالات مراجعة الائتمان، سلطات إنفاذ القانون، إلخ...)
- لماذا نجمع بياناتك الشخصية ونعالجها؟
نجمع بياناتك الشخصية ونعالجها للأغراض التالية:
- لتزويدك بالخدمات التي طلبتها منا؛ تخويلك باستخدام النماذج الموجودة على الإنترنت، الاستفتاءات، بما في ذلك خدماتنا التي لا تتطلّب أي شكل من أشكال التسجيل؛ تخويلك بتسجيل الدخول إلى خدمات معيّنة، كالرسائل الإخبارية، موجزات المعلومات، تحديثات عبر الرسائل القصيرة أو لإنشاء حساب وفي هذه الحالة، سنطلب بياناتك الشخصية، مثل اسمك، بريدك الإلكتروني أو رقم هاتفك.
- لتخويلك بمشاركة المعلومات؛ لتخويلك بالاستفادة من ميزات المشاركة التي نقدّمها كالمشاركة في منتديات المشاهدين ومنصات النقاش، المشاركة مع تطبيقات العرض للشاشة الثانية؛ تخويلك بإنشاء ملف تعريفي شخصي على أم بي سي مرئي للعامة، وقد يتضمّن - إن اخترت ذلك – اسمك وصورتك؛ جمع البيانات الشخصية من خدمة بمعلومات من خدمات أخرى لتسهيل مشاركة الأشياء مع أشخاص تعرفهم.
- للحفاظ على خدماتنا وتحسينها؛ فهم كيفية استخدامك لخدماتنا وتطبيق وظائف أخرى؛ تطوير خدمات وعروض جديدة.
- لتفصيل الخدمات مع احتياجاتك واهتماماتك؛ تزويدك بمحتوى مخصص – كالإعلانات والخدمات ذات الصلة؛ للسماح لنا بمعرفتك بشكل أفضل لنقدّم لك المزيد مما تريد – برامج أكثر، حصريات أكثر، معلومات أكثر، منافسات أكثر وتجربة مستخدم أفضل؛ لمعرفة أشياء متقدّمة أكثر مثل أي إعلانات ومعلومات قد تكون ذات صلة أكثر بك، وبالتالي تقديم تجربة أفضل ومفيدة أكثر عبر خصائصنا الرقمية.
- للتواصل معك؛ لتخويلك بالتواصل معنا؛ الاحتفاظ بسجلات تواصلنا؛ للمساعدة بحل أي مشكلة قد تواجهها؛ لنرسل لك عروضاً ترويجية وتسويقاً مباشراً؛ لنعملك بخدماتنا، كتزويدك بمعلومات عن برنامجنا المقبل والتحسينات على خصائصنا الرقمية؛ الاتصال بك من أجل المنافسة والمشاركة في عروض مختلفة.
- لإنشاء وحفظ بيئة موثوقة وآمنة أكثر؛ للتحقيق، لكشف، لتفادي أو لتبليغ عن احتيال، تحريفات، اختراقات أمنية أو حوادث أو أي نشاطات أخرى محظورة أو غير قانونية؛ لحماية البائعين الخاصين بنا، أو حقوقك وملكيتك، أو أمن أو نزاهة خدماتنا؛ لتطبيق شروط الخدمة الخاصة بنا أو أي اتفاقات أو سياسات أخرى معمول بها؛ للتحقق من هويتك.
- للامتثال لأي قوانين أو أنظمة معمول بها؛ أو كردّ على طلب قانوني لمعلومات من الحكومة أو عبر إجراء قانوني؛ لتحقيق أي غرض مكشوف لك في ما يتعلّق بخدماتنا؛ التواصل معك لحل نزاعات وتقديم المساعدة بخدماتنا.
- المصلحة العامة؛ عندما يكون ضرورياً لأداء مهمة للمصلحة العامة ولهذه المهمة أساس واضح في القانون.
- مصلحة حيوية؛ عندما يكون ضروريا لحماية مصالحك الحيوية أو حماية مصلحة شخص طبيعي اخر.
بالنسبة لمنصات التواصل الاجتماعي الخاصة بنا:
من خلال زيارة منصات التواصل الاجتماعي الخاصة بنا والتفاعل معها، قد تقوم أم بي سي بجمع بيانات شخصية عنك. نحن نستخدم البيانات الشخصية التي نجمعها منك ونخزنها ونعالجها، من أجل توفير خدماتنا وفهمها وتحسينها وتطويرها، وإنشاء بيئة آمنة والحفاظ عليها، ومتابعة مصالحنا المشروعة والامتثال لالتزاماتنا القانونية.
بشكل خاص، نقوم بمعالجة بياناتك الشخصية للأغراض التالية:
• لتوفير محتوى لك حول منتجاتنا أو خدماتنا.
• لمراقبة فعالية نشاطنا الإعلاني والترويجي حول منتجاتنا أو خدماتنا على منصات التواصل الاجتماعي.
• لإجراء استطلاعات السوق لتحسين وتعديل وتخصيص وتحسين اتصالاتنا وخدماتنا المقدمة لك من خلال منصات التواصل الاجتماعي الخاصة بنا.
• للتعامل مع أي استفسارات أو شكاوى منك حول خدمات منصات التواصل الاجتماعي الخاصة بنا.
• لإرسال رسائل ترويجية وتسويقية وإعلانية وغيرها من المعلومات المتعلقة بمنتجاتنا والتي قد تهمك بناءً على تفضيلاتك.
• لإرسال رسائل متعلقة بالخدمة أو الدعم أو التحديثات أو إخطارات الحساب أو رسائل خاصة.
• عندما تمنحنا موافقتك على معالجة بياناتك الشخصية، على سبيل المثال، عند متابعة صفحاتنا على منصات التواصل الاجتماعي لتلقي إشعارات ورسائل حول نشاطنا عليها، أو عند الاشتراك في نشرتنا الإخبارية أو رسائل البريد الإلكتروني التسويقية، أو حين نطلب منك إما قبول أو رفض معالجة البيانات المطلوبة. يرجى العلم أنه في حالة الموافقة، سيحق لك إلغاء الاشتراك في معالجة بياناتك الشخصية لهذه الأغراض عن طريق سحب موافقتك في أي وقت وبدون مقابل.
تغيير الغرض من المعالجة
سنستخدم بياناتك الشخصية فقط للأغراض التي جمعناها لأجلها، إلا إن كنا نعتبر بشكل منطقي أننا نحتاج إلى استخدامها لسبب آخر وذلك السبب متوافق مع الغرض الأصلي. إن كنت ترغب في الحصول على شرح لكيفية توافق المعالجة للغرض الجديد مع الغرض الأصلي، يُرجى التواصل معنا. إن كنا بحاجة إلى استخدام بياناتك الشخصية لغرض غير ذي صلة، سنخبرك وسنشرح الأسس القانونية التي تسمح لنا بفعل ذلك. يُرجى أخذ العلم بأننا قد نعالج بياناتك الشخصية من دون علمك أو موافقتك، حيث ذلك مطلوب أو مسموح بموجب القانون.
- على أي أساس قانوني نعالج بياناتك الشخصية؟
اعتمادًا على معالجة البيانات المعرضة للخطر، سنعالج بياناتك الشخصية على أي من الأسس التالية:
• موافقتك المسبقة: على سبيل المثال، عندما نعرض عليك التسجيل في خدماتنا وإنشاء حساب، أو الاشتراك في نشرتنا الإخبارية أو رسائل البريد الإلكتروني التسويقية أو عندما نطلب اتباع أي إجراء ذي صلة للسماح لك إما قبول أو رفض معالجة بياناتك؛ فإذا وافقت، يحق لك سحب موافقتك في أي وقت. ومع ذلك، في بعض الحالات، قد يؤدي اختيارك لعدم توصيل بياناتك الشخصية أو سحب موافقتك لمعالجة بياناتك إلى تقييد وصولك إلى خدماتنا أو ميزاتنا أو عروضنا. على سبيل المثال، قد لا يكون من الممكن لك استعمال أجزاء معينة من مواقعنا الإلكترونية وكذلك بالنسبة لنا لن نتمكن من الرد على استفساراتك دون تقديم المعلومات ذات الصلة.
• علاقة تعاقدية: في مثل هذه الحالة، تكون معالجة بياناتك الشخصية ضرورية بشكل عام لتنفيذ العقد؛ هذا يعني أنه إذا كنت لا ترغب في معالجة بياناتك الشخصية في هذا السياق، فقد نرفض الدخول في مثل هذا العقد معك.
• مصلحة مشروعة: بموجب تشريع حماية البيانات: على سبيل المثال، عندما نطبق بعض أجهزة المراقبة أو التتبع التي تتضمن معالجة البيانات الشخصية لاكتشاف ومنع الاحتيال عبر الإنترنت. مثال آخر، عند زيارة مواقعنا والوصول إليها، حتى بدون إنشاء حساب، والاستفادة من الخدمات التي تقدمها أم بي سي و / أو الخصائص الرقمية لـ أم بي سي، فإنك تقر بأنه يجوز لنا تنفيذ معالجة البيانات المشروعة كما هو موضح في هذه الخصوصية. إذا كنت لا توافق على الإشعار التالي، فيمكنك التوقف عن زيارة / استخدام مواقعنا الإلكترونية.
• الالتزامات القانونية التي تنطبق على أنشطتنا.
- من يمكنه الوصول إلى بياناتك الشخصية؟
للأغراض المشروحة أعلاه، سنمنح حق الوصول إلى معلوماتك الشخصية لموظفي وأعضاء أم بي سي المصرّح لهم ولديهم الحاجة إلى المعرفة لمعالجتها لنا، والذين يخضعون لالتزامات سرية تعاقدية صارمة وقد يتم تأديبهم أو فصلهم عن العمل إذا فشلوا بالإيفاء بهذه الالتزامات.
بالإضافة إلى ذلك، قد نحتاج إلى نقل أو السماح بالولوج لأطراف ثالثة مخولة من الفئات التالية.
- الموردون ومزوّدو الخدمات الذين ننخرط معهم لمعالجة البيانات الشخصية أو لتنفيذ خدمات بالنيابة عنا (بناءً على تعليماتنا وامتثالاً لخصوصية الإشعار الخاصة بنا وتدابير سرية وأمنية مناسبة)؛
- الخلفاء في ملكية أعمالنا (أو الذين يشاركون في مناقشات هادفة حول هذا الاحتمال مع المالكين الجدد المحتملين للتجارة أو الشركة)؛ في هذا الصدد، إن تغيّرت ملكية جميع أعمالنا التجارية أو تقريباً جميعها أو خضعت لإعادة تنظيم للشركة أو أي إجراء آخر أو نقل بين جهات مجموعة أم بي سي، فإنك تقرّ أننا قد نحتاج إلى نقل بياناتك الشخصية إلى طرف ثالث ذي صلة (أو مستشاريه)، كجزء من عملية عناية واجبة لغرض تحليل أي عملية بيع لمالك جديد أو لإعادة الهيكلة من قِبل المالك الجديد؛ قد نحتاج أيضاً إلى نقل بياناتك الشخصية إلى الجهة المعاد هيكلتها أو الطرف الثالث بعد عملية البيع أو أعادة الهيكلة ليستخدموها للأغراض عينها كما هو منصوص في الإشعار بالخصوصية؛
- ممثلونا الإعلاميون؛
- المستشارون القانونيون، الشهود، الخبراء، السلطات القضائية والسلطات شبه القضائية؛ لحمايتنا من الضرر الذي يلحق بحقوق، ملكية وسلامة أم بي سي، مستخدمينا أو العامة كما هو مطلوب أو مسموح بموجب القانون، وأطراف أخرى لفرض شروط الخدمة المعمول بها، بما في ذلك التحقيق في انتهاكات محتملة؛
- السلطات الإدارية أو القضائية من أجل تلبية متطلبات أي قانون، تنظيم أو إجراء قانوني معمول به أو طلب حكومي واجب النفاذ؛
- متحكمون مشتركون؛ في بعض الحالات، نعمل كمراقب مشترك مع مزودي منصات التواصل الاجتماعي لدينا فيما يتعلق بمعالجة بياناتك الشخصية. لمزيد من المعلومات حول ترتيبات التحكم المشتركة مع منصات التواصل الاجتماعي، يرجى الاتصال بنا على النحو المبين في الفقرة أدناه "كيفية الاتصال بنا".
قد نقوم أيضاً بتجميع البيانات وإخفاء الهوية عن العلن وأطراف ثالثة معتمدة وشركاء – كالمعلنين أو المواقع الإلكترونية المتصلة. على سبيل المثال، قد نشارك معلومات بشكل عام لإظهار الاتجاهات حول الاستخدام العام لخدماتنا.
- إلى أين قد تحفظ وتُنقل بياناتك الشخصية؟
أم بي سي هي مجموعة متعددة الجنسيات، الشركاء والمتعاقدين الفرعيين الموجودين في عدد من البلدان حول العالم.
لهذا السبب، قد نحتاج نقل بياناتك الشخصية إلى بلدان أخرى، بما في ذلك خارج المنطقة الاقتصادية الأوروبية، في البلدان التي قد تكون قوانين حماية البيانات فيها ذات معايير أقل من تلك الموجودة في بلدك. على سبيل المثال، قد نعالج بياناتك الشخصية على خادم يقع خارج البلد الذي تعيش فيه، ولهذا الغرض ننقل بياناتك الشخصية خارج بلد إقامتك.
من أجل ضمان مستوى آمن ومتسق من الحماية لبياناتك الشخصية، سنقوم دائمًا بتنفيذ الضمانات المناسبة لحماية بياناتك الشخصية على النحو المنصوص عليه في إشعار الخصوصية هذا.
إذا كنت بحاجة إلى مزيد من المعلومات، فيرجى الاتصال بنا على النحو المبين في الفقرة "كيفية الاتصال بنا" أدناه.
- كيف نضمن أمن بياناتك الشخصية؟
نحافظ على إجراءات أمنية إلكترونية فنية وتنظيمية مناسبة، بما في ذلك نماذج الحوكمة، مصممة لحماية بياناتك الشخصية ضد أي تدمير عرضيّ أو غير قانوني، فقدان، تعديل، كشف غير مصرّح به، ولوج غير مصرّح به وأي نوع معالجة آخر غير قانوني أو غير مصرّح به.
يُرجى الأخذ العلم بأنه لا يمكن ضمان أن يكون نقل البيانات على الإنترنت أو في موقع إلكتروني آمناً من التطفّل. بالإضافة إلى ذلك، يجب عليك أيضاً أن تتخذ الإجراءات المناسبة لحفظ بياناتك الشخصية، ولا سيما بإبقاء كلمة المرور الخاصة بك آمنة وسرية. إن كنت تعرف أو لديك سبب للاعتقاد أنك فقدت اعتمادات حسابك، سُرقت أو تم الاستيلاء عليها أو تم اخترقاها أو في حال أي استخدام مشبوه غير مصرّح به لحسابك، يُرجى التواصل معنا عبر التفاصيل الواردة في القسم ۱۳ ، "كيفية الاتصال بنا" أدناه.
إن كنا نعلم أو لدينا سبب للاعتقاد بأن بياناتك الشخصية في خطر، سنخبر المستخدمين المعنيين بالخرق إن حصل ذلك وفقاً للقوانين المعمول بها.
- لكم من الوقت نحتفظ ببياناتك الشخصية؟
سنحتفظ ببياناتك الشخصية طالما كان حسابك نشطًا أو طالما كان ذلك ضروريًا للغرض الذي جمعناه من أجله في البداية. يمكن أن تصل هذه المدة إلى 10 سنوات. تعتمد فترات إبقاء البيانات لدينا على احتياجات العمل، وبالنسبة إلى بياناتك التي لم تعد هناك حاجة إليها، سيتم مسحها أو إخفاء هويتها.
نهدف إلى الحفاظ على خدماتنا بطريقة تحمي البيانات من التلف العرضي أو الضار. لهذا السبب، بعد حذف البيانات من خدماتنا، قد لا نحذف النسخ المتبقية على الفور من خوادمنا النشطة وقد لا نزيل المعلومات من أنظمة النسخ الاحتياطي الخاصة بنا.
قد نحتفظ أيضًا ببياناتك الشخصية لفترات أطول إذا لزم الأمر للامتثال لالتزاماتنا القانونية أو لحماية مصالحنا المشروعة.
- هل نجمع بيانات شخصية لقاصرين؟
يُرجى أخذ العلم بأنه يجب أن تكون في الثامنة عشر من العمر وما فوق للتسجيل في خدماتنا. في بعض الولايات القضائية، قد يكون سنّ الرشد أكبر من ثمانية عشر عاماً، وفي هذه الحالة، يجب أن تطابق هذا العمر لتصبح مستخدماً. يجوز للأفراد دون الثامنة عشر استخدام خدماتنا فقط لدى مشاركة، إشراف وموافقة الأهل أو الوصيّ القانوني.
- ما هي حقوقك؟
تخضع لتشريعات حماية البيانات التي تنطبق عليك، على سبيل المثال لا الحصر، اللائحة العامة لحماية البيانات في الاتحاد الأوروبي (“EU GDPR”)، اللائحة العامة لحماية البيانات بالمملكة المتحدة (“UK GDPR”) ، قانون حماية البيانات في مركز دبي المالي العالمي رقم 5 لعام 2020 أو قانون حماية خصوصية المستهلك في كاليفورنيا (CCPA)، قد يكون لديك عدد من حقوق حماية البيانات، بما في ذلك:
إذا كنت موجود في الاتحاد الأوروبي أو المملكة المتحدة، لديك هذه الحقوق المتعلقة ببياناتك الشخصية بموجب اللائحة العامة لحماية البيانات في الاتحاد الأوروبي (“EU GDPR”) واللائحة العامة لحماية البيانات في المملكة المتحدة (“UK GDPR”):
حق الولوج: لديك الحق بولوج بياناتك الشخصية. يمكنك أن تطلب نسخة عن بياناتك الشخصية التي نحتفظ بها عنك. هناك حالات حيث قد نرفض طلبك، على سبيل المثال، إن كان توفير البيانات لك قد يكشف بيانات عن شخص آخر، أو إن تم منعنا قانونياً من الكشف عن هذه المعلومات.
حق التصحيح: هدفنا هو الحفاظ على دقة بياناتك الشخصية، محدّثة وكاملة. لديك الحق في طلب تصحيح أي بيانات ناقصة أو غير دقيقة نحتفظ بها عنك، رغم أننا قد نحتاج إلى التحقق من البيانات الجديدة التي تقدّمها لنا.
حق الحذف: لديك الحق في أن تطلب منا حذف بياناتك الشخصية في حال عدم وجود سبب لمواصلة معالجتها. لديك الحق أيضاً بأن تطلب منا حذف بياناتك الشخصية في حال مارست حقك في الاعتراض على المعالجة بنجاح، حيث قد نكون عالجنا بياناتك بطريقة غير شرعية أو حيث علينا أن نحذف بياناتك الشخصية للامتثال للقانون. مع ذلك، يُرجى الملاحظة أننا قد لا نتمكّن دائماً من الامتثال لطلبك بالحذف لأسباب قانونية محددة سنعلمك بها، حسب الاقتضاء، في وقت طلبك.
حق الاعتراض: لديك الحق في الاعتراض على معالجة بياناتك الشخصية عندما نعتمد على مصلحة مشروعة (أو تلك لطرف ثالث) وهناك أمر ما بحالتك الخاصة يدفعك للحاجة إلى الاعتراض على معالجة على هذه الأرضية بحال كنت تشعر بأن هذا يؤثّر على حقوقك الأساسية وحريتك. في بعض الحالات، قد نثبت أن لدينا أسباباً مشروعة مقنعة تتجاوز حقوقك وحرياتك. لديك أيضاً الحق بالاعتراض عندما نعالج بياناتك الشخصية لأغراض تسويقية مباشرة.
الحق في تقييد المعالجة: لديك الحق في الطلب منا أن نعلّق معالجة بياناتك الشخصية في الحالات التالية: (أ) إن أردت منا أن نثبت دقّة البيانات، (ب) عندما يكون استخدامنا للبيانات غير قانوني لكن لا تريد منا حذفها، (ج) عندما تريد منا أن نحتفظ بالبيانات حتى إن لم نعد بحاجة إليها لأنك تريدها لإقامة دعوى، ممارسة أو الدفاع عن مطلب قانوني، أو (د) إن اعترضت على استخدامنا لبياناتك لكن نحتاج إلى التحقق مما إذا كنا نملك أسباباً مشروعة لاستخدامها.
الحق في نقل البيانات: لديك الحق في طلب نقل بياناتك الشخصية إليك أو إلى طرف ثالث. سنوفّر بياناتك الشخصية لك أو لطرف ثالث اخترته بتنسيق منتظم وشائع الاستخدام وقابل للقراءة آلياً.
الحق في عدم الخضوع لعملية صنع قرار آلية: لديك الحق في عدم الخضوع لقرار عندما يكون مستنداً إلى معالجة آلية وقد ينتج عنها تأثير قانوني سلبي أو يؤثر عليك بشكل كبير.
الحق في سحب موافقتك: لديك الحق في سحب موافقتك في أي وقت حيث نعتمد على موافقة لمعالجة بياناتك الشخصية. مع ذلك، هذا لن يؤثّر على قانونية أي معالجة يتم القيام بها قبل سحب الموافقة. إن سحبت موافقتك، قد لا نتمكّن من تقديم خدمات معينة لك. سنخبرك إذا كان هذا هو الحال في الوقت الذي تسحب فيه موافقتك.
الحق في تقديم شكوى: لديك الحق في تقديم شكوى لسلطات حماية البيانات المختصة (دولة الاتحاد الأوروبي التي تقيم فيها بشكل اعتيادي أو مكان عملك أو مكان الانتهاك المزعوم) حول جمع واستخدام بياناتك الشخصية.
إذا كنت مقيمًا في كاليفورنيا، فلديك الحقوق التالية فيما يتعلق ببياناتك الشخصية بموجب قانون خصوصية المستهلك في كاليفورنيا (CCPA):
حق الولوج: يحق لك الوصول إلى بياناتك الشخصية. يمكنك طلب نسخة من البيانات الشخصية التي نحتفظ بها عنك.
حق الحذف: في حالات معينة، يحق لك مطالبتنا بحذف بياناتك الشخصية ما لم يُسمح بمعالجتنا على وجه التحديد بموجب قانون حماية خصوصية المستخدم.(CCPA)
حق الإفصاح عن بيع البيانات أو استخدامها لأغراض تجارية: في حالات معينة، يمكنك أن تطلب منا تزويدك بفئات البيانات الشخصية والأطراف الثالثة التي نكشف عنها للبيع أو لأغراض تجارية. نحن لا نبيع بياناتك الشخصية مطلقًا في كل الأحوال. ولكن قد ينطبق هذا الحق فقط عندما نكشف عن بياناتك الشخصية لغرض تجاري.
حق نقل البيانات: في ظروف معينة، يمكنك أن تطلب منا نقل بياناتك الشخصية إليك أو إلى طرف آخر بتنسيق منظم وشائع الاستخدام ويمكن قراءته آليًا.
حق الانسحاب: يحق لك إلغاء الاشتراك في بيع بياناتك الشخصية لأطراف أخرى. نظرًا لأننا لا نبيع بياناتك الشخصية تحت أي ظرف من الظروف، فإن هذا الحق لا ينطبق على بياناتك الشخصية.
الحق في عدم التمييز: لن نميز ضدك بأي شكل من الأشكال أو تحت أي ظرف من الظروف بسبب ممارسة أي من حقوقك فيما يتعلق ببياناتك الشخصية بموجب قانون خصوصية المستخدم في كاليفورنيا (CCPA).
حق سحب الموافقة: في الحالات التي أعطتنا فيها موافقتك من أجل معالجة بياناتك الشخصية لغرض معين، يحق لك سحب موافقتك على هذه المعالجة المحددة في أي وقت. ومع ذلك، لن يؤثر ذلك على قانونية أي معالجة يتم إجراؤها قبل سحب الموافقة. إذا قمت بسحب موافقتك، فقد لا نتمكن من تقديم خدمات معينة لك. سنخبرك إذا كان هذا هو الحال في الوقت الذي تسحب فيه موافقتك.
كيف يمكنك ممارسة حقوقك؟
إن كنت مقيماً في المنطقة الأوروبية الاقتصادية أو المملكة المتحدة وترغب في ممارسة حقوقك، يُرجى التواصل مع ممثلنا باستخدام التفاصيل الواردة في القسم ۱۳ "كيفية الاتصال بنا" أدناه.
يُرجى أخذ العلم بالتالي:
- قد نحتاج إلى التحقق من هويتك قبل أن نتمكّن من التصرّف بناءً على طلبك؛ هذا إجراء أمني لضمان عدم الكشف عن بياناتك الشخصية لأي شخص آخر. قد نتواصل معك أيضاً لطلب معلومات إضافية تتعلّق بطلبك.
- نظراً لأن ممارسة هذه الحقوق تخضع لشروط وقيود قانونية، قد نضطرّ إلى رفض طلبك إن لم يتم استيفاء هذه الشروط أو في حال عدم تطبيق قيود قانونية؛
- قد نرفض طلبات تكون متكررة، تتطلّب جهداً تقنياً غير متناسب (على سبيل المثال، تطوير نظام جديد أو تغيير ممارسة قائمة بشكل جذري) أو تشكّل خطراً على خصوصية الآخرين.
- لن تضطر إلى دفع رسوم لممارسة أي من الحقوق الأخرى. مع ذلك، قد نفرض رسوماً معقولة إذا كان من الواضح أن طلبك لا أساس له من الصحة، متكرراً أو مفرطاً. بدلاً من ذلك، قد نرفض طلبك في ظل هذه الظروف. قد نرفض أيضاً طلبك إن كان يتطلّب جهداً تقنياً غير متناسب (على سبيل المثال، تطوير نظام جديد أو تغيير ممارسة قائمة بشكل جذري) أو يشكّل خطراً على خصوصية الآخرين.
- بأي حال، سنسعى للتعامل مع طلبك على الفور، وفي أي حال بغضون شهر واحد (مع مراعاة أي تمديدات تحق لنا قانونياً). إن رفضنا طلبك، سنخبر بسبب رفضه.
- في حالة عدم رضاك عن الرد على طلبك أو حله، يحق لك تقديم شكاوى حول أنشطة معالجة البيانات التي نقوم بها أمام سلطة الإشراف على حماية البيانات.
- ذا كنت مقيمًا في كاليفورنيا وترغب في ممارسة أي من حقوقك، فيرجى الاتصال بنا باستخدام التفاصيل الواردة في "كيفية الاتثال بنا" بالقسم أدناه.
يمكنك إرسال طلب إلينا في هذا الصدد في أي وقت كما هو موضح في قسم "كيفية الاتصال بنا".
- كيف يعمل إشعار الخصوصية هذا مع معالجة بيانات من قِبل طرف ثالث؟
قد يتم تقديم خدماتنا عبر و/أو استخدام ميزات (مثل التحكّم بالصوت) يتم تشغيلها من قِبل منصات طرف ثالث أو قد تتضمّن روابط لمواقع إلكترونية يشغّلها طرف ثالث قد تختلف سياساته في التعامل مع البيانات الشخصية عن سياساتنا.
على سبيل المثال:
- قد تتمكّن من ولوج خدماتنا عبر منصات مثل أنظمة الألعاب، التلفزيونات الذكية والأجهزة المحمولة، أجهزة فك التشفير وعدد من الأجهزة الأخرى المتصلة بالإنترنت. بالإضافة إلى ذلك، قد تصادف تطبيقات لطرف ثالث تتفاعل مع خدماتنا. هذه الأطراف الثالثة لديها سياسات خصوصية وبيانات شخصية وشروط استخدام منفصلة ومستقلة.
- قد تحتوي ممتلكاتنا الرقمية على روابط لمواقع إلكترونية أخرى خارجة عن سيطرتنا ولا يغطيها إشعار الخصوصية هذا. إن ولجت إلى مواقع إلكترونية أخرى باستخدام الروابط المقدّمة، قد يجمع مشغّلو هذه المواقع معلومات منك ستُستخدم من قِبلهم وفقاً لسياسات الخصوصية الخاصة بهم، وقد تختلف عن سياساتنا.
ننصحك بالاستفسار عن هذه السياسات والشروط إن أردت معرفة المزيد عن معالجة بياناتك الشخصية من قِبل طرف ثالث.
- كيفية التواصل معنا؟
إن كان لديك أي استفسار، يُرجى التواصل معنا على عنوان البريد الإلكتروني التالي:
إن كنت مقيماً في المنطقة الأوروبية الاقتصادية، يُرجى الاتصال بممثلنا في الاتحاد الأوروبي عبر البريد الإلكتروني التالي: info@privacyminders.com
وجهات الاتصال بممثلنا في الاتحاد الأوروبي:
الاسم: آر إف برايفيسي مايندرز LTD
العنوان: شارع باترون ۱۰، ٦۰٥۱، لارنكا، قبرص
البريد الإلكتروني: info@privacyminders.com
الهاتف: ۲٤۸۱۲٥۸۱ ۳٥٧ +
إن كنت مقيماً في المملكة المتحدة، يُرجى الاتصال بممثلنا في المملكة المتحدة عبر البريد الإلكتروني التالي: ukrepresentative@privacyminders.com
وجهات الاتصال بممثلنا في المملكة المتحدة:
الاسم: برايفيسي مايندرز (UK) LTD
العنوان: شارع شلتون ٧۱-٧٥، لندن
WC2H 9JQ ، المملكة المتحدة
البريد الإلكتروني: ukrepresentative@privacyminders.com
- كيف يمكن أن يتم تحديث هذا الإشعار بالخصوصية؟
قد نقوم بتحديث الإشعار بالخصوصية من وقت لآخر استجابة للمتطلبات القانونية أو التنظيمية أو التشغيلية المتغيّرة. سيتم نشر أي تغيير في الإشعار بالخصوصية على هذه الصفحة. عندما تكون هذه التغييرات جوهرية، قد نقدّم لك إشعاراً محدداً بأي من هذه التغييرات (بما في ذلك متى ستصبح سارية المفعول) وفقاً للقانون.
حيثما ينطبق ذلك (على سبيل المثال، إن كانت التغييرات تتضمّن معالجة بيانات جديدة قد تعتمد على موافقتك السابقة)، سنحرص على أن يكون قد تسنّى لك الوقت للموافقة على هذه التغييرات للسماح لك باستخدام خدماتنا أو الرفض – وفي هذه الحالة، سيحقّ لك إلغاء استخدامك لخدماتنا.
تم التحديث في ۱٥ – ۷ – ۲۰۲۲
Privacy Notice for MBC.net and Social Media
MBC is aware of the importance of privacy and protection of personal data at the digital era and is therefore committed to the protection of the privacy of the users of the MBC services while browsing or using our websites and using our services.
This privacy notice ("Privacy Notice") will describe how MBC ensures an adequate level of protection of personal data (i.e., any information relating to natural persons who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to that natural person; hereinafter "Personal Data").
More specifically, this Privacy Notice will describe:
- Who are we?
- What personal data do we collect about you?
- How do we collect your personal data?
- Why do we collect and process your Personal Data?
- On what legal basis do we process your Personal Data?
- Who may access your Personal Data?
- Where may your Personal Data be stored or transferred?
- How do we ensure the security of your Personal Data?
- How long do we store your Personal Data?
- Do we collect personal data from minors?
- What rights do you have?
- How do we use cookies?
- How does this Notice work with third-party data processing?
- How to contact us?
- How may this Privacy Notice be updated?
This Privacy Notice applies to all services offered and served by MBC FZ LLC on its websites, digital applications, competitions, social media platforms and other digital properties (our Services").
Further privacy notices, highlighting certain uses we wish to make of your Personal Data, together with the ability to opt in or out of selected uses may also be provided on a case-by-case basis, including for new or other services that might have separate privacy notice.
Under the data protection legislations, we are required to provide you with the information included in this privacy notice. It is important that you read this notice, together with any other notices that we may provide to you when collecting and processing your personal data.
Privacy Notice key definitions:
- - "I", "our", "us", or "we" refer to MBC FZ LCC.
- - "You", "the user" refer to the person(s) using the services of MBC and MBC’s social media platforms.
- "Social Media Platforms" refer to the social networks (Facebook, Twitter), the media sharing sites (Instagram, Snapchat, Youtube, Tiktok, Dailymotion) and social media messaging applications (WhatsApp, Telegram) used by the MBC.
- WHO ARE WE?
MBC FZ LLC, a limited liability company registered in Dubai, UAE with its registered office at Building 3, Dubai Media City, P.O. Box, 72627, Dubai, UAE, processes your personal data while you use its websites and/or digital services and social media platforms.
MBC Contact Details:
Address: Dubai Media City, Building 3, Dubai, UAE
Tel.: +9714 391 9999
Email: DataProtection@mbc.net
If you have any questions about this privacy notice, including any requests to exercise your legal rights, you can contact us by using the details provided in the section “How to contact us” below.
If you are located in the European Economic Area or UK and you have any questions about this privacy notice, including any requests to exercise your rights provided by the EU Data Protection Legislations or UK Data Protection Legislations, you can contact our EU/UK Representatives by using their contact details provided in the section "HOW TO CONTACT US" below.
- WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
Personal data is any information relating to natural persons who can be identified, directly or indirectly. We may collect, use, store and transfer the following types of personal data:
- Identity Data: full name, social media accounts
- Contact Details: email address, mobile number.
- Location Data: country of residence, geographical information about the user’s specific device's whereabouts associated to a time identifier.
- Marketing and Communication Data: user’s preferences in relation to receiving information about our websites.
- Consent records: records of any consents you have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).
- Digital Data: user’s social media accounts, metadata (i.e., set of data that describes and gives information about other data), online identifiers, such as internet protocol addresses, cookie identifiers and other information collected when you visit our website. For more information about the cookies, please read our Cookie notice on our websites.
From our social media users
We ask for and collect from you the following personal information when you interact with our social media platforms:
- Identity Information: name, surname, age, gender, profile picture, interests, your friend list/connections/followers etc., and other publicly available information, provided that you have published all this information on your social media profile or posted it on one of our social media platforms.
- Contact Details: email, telephone number
- Location Data: country of residence, city of residence
- Data relating to your education and employment: job title, current and former place of employment, education background, etc.
- Cookies and Similar Technologies: we collect personal data concerning you through your use of these social media platforms and through the use of cookies and similar technologies, such as metadata, online identifiers, such as internet protocol addresses and cookies collected via the social media tools, such as [Facebook Insights, Facebook Pixel, Facebook Custom Audience, Facebook Lookalike Audience, Twitter Pixel], etc.
- Information collected with your consent: you may choose to provide us with additional personal information in order to obtain a better user experience when interacting with our Social Media Platforms, or in order to participate in some of our promotional events, giveaways, or similar. This additional information will be processed based on your consent, only for the abovementioned purposes.
- Views and opinions: any views and opinions or other information that you choose to provide to us, or publicly post about us on social media platforms, including, but not limited to, your comments and/or likes to our posts and pictures or direct messages you send to us via our social media platforms.
- HOW DO WE COLLECT YOUR PERSONAL DATA?
We may collect your personal data in the following ways when you use the MBC Services:
- Data you have provided to us: We obtain your personal data through our websites, our applications, our social media platforms, or where you contact us via email or telephone, or by any other means.
- Relationship data: We collect or obtain your personal data in the ordinary course of our relationship with you (e.g., we provide a service to you).
- Data you make public: We collect or obtain your personal data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media profile(s), if you make a public post about us).
- App data: We collect or obtain your personal data when you download or use our Apps.
- Site data: We collect or obtain your personal data when you visit our website or use any features or resources available on or through the website.
- Registration details: We collect or obtain your personal data when you use, or register to use, any of our Sites, Apps, or services.
- Content and advertising information: If you interact with any third-party content or advertising on our sites or apps (including third party plugins and cookies) we receive your personal data from the relevant third-party provider of that content or advertising.
- Third party information: We collect or obtain your personal data from third parties who provide it to us (e.g., credit reference agencies; law enforcement authorities; etc.).
- WHY DO WE COLLECT AND PROCESS YOUR PERSONAL DATA?
We collect and process your Personal Data for the following purposes:
- To provide you with the services you request from us; allow you the use of online forms, surveys, including services that do not require any form of registration; allow you to sign up for certain services, such as newsletters, information feeds, SMS updates or to create an account in which case, we will ask for Personal Data, such as your name, email address, or telephone number.
- To allow you to share information; allow you to take full advantage of the sharing features that we offer such as the participation in viewer forums and discussion boards, engagement with 2nd screen co-viewing apps; allow you to create a publicly visible MBC Profile, which may – if you choose - include your name and photo; combine Personal Data from one service with information from other MBC Services to make it easier to share things with people you know.
- To maintain and improve our Services; understand how you use the MBC Services and implement other functionalities; develop new services and offers.
- To tailor the services to your needs and interests; provide you with tailored content – such as relevant ads and services; allow us to know you better to give you more of what you want – more shows, more exclusives, more information, more competitions and a better user experience; figure out more complex things like which ads you’ll find most useful or services and information that are most relevant to you, thereby giving a much better and more useful experience of our digital properties.
- To communicate with you; to allow you to contact MBC; keep record of our exchanges; help solve any issues you might be facing; send you promotional offers and direct marketing; inform you about our services, such as letting you know about upcoming program information or improvements to our digital properties; contact you for competition and casting to participate in different shows.
- To create and maintain a trusted and safer environment; investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches or incidents, or other potentially prohibited or illegal activities; protecting our sellers’, or your rights or property, or the security or integrity of our Services; enforcing our Terms of Service or other applicable agreements or policies; verifying your identity.
- Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process; fulfilling any other purpose disclosed to you in connection with our Services; contacting you to resolve disputes and provide assistance with our services.
- Public interest; when it is necessary for performing a task in the public interest and this task has a clear basis in law.
- Vital Interests of the Data Subject; when it is necessary for the protection of your vital interests or of another natural person
For our social media platforms:
By visiting and interacting with our social media platforms, MBC may collect personal data about you. We use, store, and process the personal data we collect from you, in order to provide, understand, improve, and develop our Social Media Services, create and maintain a secure environment, pursue our legitimate interests and comply with our legal obligations.
Particularly, we process your personal data for the following purposes:
- To provide content to you about our products or services.
- To monitor the effectiveness of our advertising and promotional activity about our products or services on Social Media Platforms.
- To carry out market surveys to enhance, modify, personalize and improve our communications and services provided to you, through our Social Media Platforms.
- To handle any enquiries or complaints from you about our Social Media Services.
- Send you promotional messages, marketing, advertising, and other information related to our products that may be of interest to you based on your preferences and social media advertising through our Social Media Services.
- To send you service or support messages, updates, account notifications or private messages.
- When you give us your consent to process your personal data, for instance, when you follow our social media pages in order to receive notifications and messages about our social media activity, subscribe to our newsletter or marketing emails or when we ask to follow any relevant procedure to allow you to either clearly accept or refuse the envisaged data processing. Please know that where the processing is based on consent, if you have accepted, you have the right to opt-out from processing your personal information for those purposes by withdrawing your consent at any time and free of charge.
Change of purpose of processing
Please be informed that we will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.
- ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?
Depending on the data processing at stake, we will generally process your Personal Data on either one of the following bases:
- Your prior consent: for instance, when we offer you to register to our services and create an account, subscribe to our newsletter or marketing emails or when we ask to follow any relevant procedure to allow you to either clearly accept or refuse the envisaged data processing; if you accept, you will be entitled to withdraw your consent at any time. However, in certain cases, your choice not to communicate your Personal Data or to withdraw your consent may result in a limitation of your access to our services, features or offering. For instance, it may not be possible for you to gain access to certain parts of the websites and for us to respond to your queries without providing the related information.
- A contractual relationship: in such case, the processing of your Personal Data is generally necessary for the execution or the performance of the contract; this means that if you do not wish us to process your Personal Data in that context, we may refuse to enter into such contract with you.
- A legitimate interest: in the sense of data protection law: for instance, when we implement certain monitoring or tracking devices implying the processing of Personal Data to detect and prevent online fraud and intrusions. For instance, when you visit and access to our websites, even without creating an account, and make use of the services offered by MBC and/or the digital properties of MBC, you acknowledge that we may implement legitimate data processing as described in this Privacy Notice. If you do not agree to the following notice you may wish to cease viewing / using our websites.
- Legal obligations applicable to our activities.
- WHO MAY ACCESS YOUR PERSONAL DATA?
For the purposes described above, we shall grant access to your Personal Data to authorized MBC employees and members of the MBC who have a need-to-know in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
In addition, we may need to transfer or allow access to the following authorized third-parties:
- Suppliers and services providers we engage with to process Personal Data or perform the services on our behalf (based on our instructions and in compliance with our Privacy Notice and other appropriate confidentiality and security measures);
- Successors in title to our business (or who are in meaningful discussions about such a possibility with the (prospective) new owners of the business or company); in this respect, if ownership of all or substantially all of our business changes or undertakes a corporate reorganization or any other action or transfer between MBC entities, you acknowledge that we may need to transfer your Personal Data to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analysing any proposed sale to, or re-organization by the new owner. We may also need to transfer your Personal Data to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this Notice;
- Our media representatives;
- Legal advisers, witnesses, experts and judicial and quasi-judicial authorities in order to protect us against harm to the rights, property or safety of MBC, our users or the public as required or permitted by law, and other third-parties to enforce applicable Terms of Service, including investigation of potential violations;
- Administrative or judicial authorities in order to meet the requirements of any applicable law, regulation, legal process or enforceable governmental request.
- Our Joint Controllers, in some cases, we acts as joint controller together with our Social Media Providers regarding the processing of your personal data. For more information about the joint controllership arrangements with the Social Media Providers please contact us as set out in paragraph "HOW TO CONTACT US" below.
We may also aggregate, anonymize data publicly and to other authorized third-parties and partners – like advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
- WHERE MAY YOUR PERSONAL DATA BE STORED OR TRANSFERRED?
MBC is a multinational group with affiliates, partners and subcontractors located in many countries around the world.
For that reason, we may need to transfer your Personal Data to other jurisdictions, including outside the European Economic Area, in countries whose data protection laws may be of a lower standard than those in your country. For instance, We may process your Personal Data on a server located outside the country where you live and for this purpose transfer your Personal Data out of your country of residence.
In order to ensure an adequate and consistent level of protection of your Personal Data, We will continuously implement appropriate safeguards to protect your Personal data as set out in this Privacy Notice.
Should you need more information, please contact us as set out in paragraph "HOW TO CONTACT US" below.
- HOW DO WE ENSURE THE SECURITY OF YOUR PERSONAL DATA?
We maintain appropriate physical, electronic, technical, organizational procedural safeguards and security measures, including governance models, to protect your Personal Data in accordance with data protection law against unauthorized access, use, alteration, disclosure or destruction of Personal Data.
Please note however that no data transmission over the Internet or website can be guaranteed to be secure from intrusion. In addition, you should also take appropriate measures to safeguard your personal data, in particular by keeping your password secure and confidential. If you know or have reason to believe that your account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us following the instructions in the "HOW TO CONTACT US" section below.
If we know or have reason to believe that your Personal Data were compromised, we will immediately notify affected users of a breach if such one happens in accordance with applicable laws.
- HOW LONG DO WE STORE YOUR PERSONAL DATA?
We will retain your Personal Data as long as your account is active or otherwise for as long as is necessary for the purpose for which we have initially collected it. This duration can be up to 10 years. Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymized or destroyed.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after information is deleted from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We may also retain your Personal Data for longer periods if necessary to comply with our legal obligations or to protect our legitimate interests.
- DO WE COLLECT PERSONAL DATA FROM MINORS?
Please note that you must be 18 years of age or older to subscribe to our Services. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a user. While individuals under the age of 18 may utilize our Services, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.
- WHAT RIGHTS DO YOU HAVE?
Subject to the data protection legislation that applies to you, such as, but not limited to, the EU General Data Protection Law (“EU GDPR”), UK General Data Protection Law (“UK GDPR”), DIFC Data Protection Law No.5 of 2020, or California Consumer Privacy Act (CCPA), you may have a number of data protection rights, including:
- If you are located in the European Union or the United Kingdom, you have the following rights regarding your personal data under the EU GDPR and the UK GDPR:
Right of Access: You have the right to access to your personal data. You can ask for a copy of the personal data we hold about you. There are situations where we may deny your request, for example, if making the information available to you would reveal personal data about another person, or if we are legally prevented from disclosing such information
Right to Rectification: It is our objective to keep your personal data accurate, current and complete. You have the right to request the correction of any incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of the new data you provide to us.
Right to Erasure: You have the right to ask us to delete your personal data where there is no reason to continue processing it. You also have the right to ask us to delete your personal data where you have successfully exercised your right to object to the processing, where we may have processed your data unlawfully or where we need to delete your personal data to comply with the law. Note, however, that we may not always be able to comply with your request for deletion for specific legal reasons for which we will notify you, as appropriate, at the time of your request.
Right to Object: You have the right to object to the processing of your personal data when we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds which override your rights and freedoms. You also have the right to object when we are processing your personal data for direct marketing purposes.
Right to Restrict Processing: You have the right to ask us to suspend the processing of your personal data in the following cases: (a) if you want us to establish the data’s accuracy, (b) when our use of the data is unlawful but you do not want us to erase it (c) when you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims, or (d) if you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to Data Portability: You have the right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Right not to be subject to automated decision-making: You have the right not to be subject to a decision when it is based on automated processing and it produces an adverse legal effect or significantly affects you.
Right to Withdraw Your Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before the withdrawal of consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
Right to file a complaint: You have the right to lodge a complaint with the competent Data Protection Authority, i.e., the EU country of your habitual residence, place of work or place of the alleged infringement.
- If you are located in California, you have the following rights regarding your personal data under the CCPA:
Right of access: You have the right to access to your personal data. You can ask for a copy of the personal data we hold about you.
Right to erasure: In certain situations, you have the right to ask us to delete your personal data unless our processing is specifically permitted under the CCPA.
Right of disclosure for sale of data or use for business purpose: In certain circumstances, you can ask us to provide you with the categories personal data and third parties we disclose for sale or business purposes. We do not sell your personal data under any circumstances. This right may apply only where we disclose your personal data for a business purpose.
Data portability: In certain circumstances, you can ask us to transfer your personal data to you or to another party in a structured, commonly used and machine-readable format.
Right to opt-out: You have the right to opt-out of the sale of your personal data to other third parties. Given that we do not sell your personal data under any circumstances, this right does not apply to your personal data.
Right to non-discrimination: We will not discriminate against you in any way or under any circumstance for exercising your rights regarding your personal data under the CCPA.
Right to withdraw consent: In cases where you have provided us your consent in order to process your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. However, this will not affect the lawfulness of any processing carried out before the withdrawal of consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
- How can you exercise your rights?
If you are located in the United Kingdom or European Union and you wish to exercise any of your rights, please contact our EU/UK Representative by using the details provided below.
Please note that:
- We may need to verify your identity before we can act on your request; This is a security measure to ensure that your personal data is not disclosed to any other person. We may also contact you to ask for further information in relation to your request.
- Since the exercise of these rights is subject to certain legal conditions and limitations, we may have to decline your request if those conditions are not fulfilled or if legal limitations apply;
- We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), or create a risk on the privacy of others.
- You will not have to pay a fee to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may reject your request in these circumstances. We may also reject your request if this requires disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice) or creates a risk on the privacy of others.
- In any case, we will seek to deal promptly with your request, and in any event within one (1) month (subject to any extensions to which we are lawfully entitled). If we refuse your request, we will tell you the reasons for doing so.
- In case you are not satisfied with the reply or resolution of your request, you have the right to lodge complaints about the data processing activities carried out by us before a data protection supervisory authority.
- If you are located in California and you wish to exercise any of your rights, please contact us by using the details provided in the “How to contact us?” Section below.
You can send us a request in this respect at any time as set forth in the section "HOW TO CONTACT US" .
- HOW DOES THIS NOTICE WORK WITH THIRD PARTY DATA PROCESSING?
The MBC Services may be provided through and/or utilize features (such as voice controls) operated by third party platforms or contain links to sites operated by third parties whose policies regarding the handling of Personal Data may differ from ours.
For example:
- You may be able to access the MBC Services through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices. In addition, you may encounter third party applications that interact with the MBC Services. These third-parties have separate and independent privacy or Personal Data policies and terms of use.
- Our digital properties may contain links to other websites which are outside our control and are not covered by this Privacy Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.
We invite you to consult such policies and terms if you want to inquire about the processing of your Personal Data by such third-parties.
- HOW TO CONTACT US?
- If you have any further queries please contact us on the below email address:
- If you are located in the European Union, please contact our EU Representative via email at info@privacyminders.com .
EU Representative’s Contact Details:
Name: RF PRIVACY MINDERS LTD
Address: 10 Patron Street, 6051 Larnaca, Cyprus
E-mail: info@privacyminders.com
Tel.: +357 24812581
- If you are located in the United Kingdom, please contact our UK Representative via email at ukrepresentative@privacyminders.com .
UK Representative’s Contact Details:
Name: PRIVACY MINDERS (UK) LIMITED
Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
E-mail: ukrepresentative@privacyminders.com
- HOW MAY THIS PRIVACY NOTICE BE UPDATED?
We may update this Privacy Notice from time to time in response to changing legal, regulatory or operational requirements. Any changes of this Privacy Notice will be published on this page. When these changes are material, we may provide you specific notice of any such changes (including when they will take effect) in accordance with the law.
Where applicable (for instance, if the changes imply new data processing that shall rely on your prior consent), we will ensure that you have had the possibility to accept those changes so as to allow you to continue using our services or to refuse - in which case, you will be entitled to cancel your use of the MBC Services.
This Privacy Notice was last updated on 15.07.2022